Pinnacle is a national real estate provider that manages and invests in multifamily residential communities. As one of the nation's largest third-party managers of multifamily housing, Pinnacle serves 32 states. Headquartered in Dallas, Pinnacle has offices in 16 cities across the nation.
GENERAL DESCRIPTION OF POSITION
The Make Ready Assistant provides support and is accountable for delivering on our commitments to our residents. The Make Ready Assistant helps in maintaining the community and assists others in the completion of Market-Ready apartments, exterior maintenance, and common areas of the property.
ESSENTIAL DUTIES AND RESPONSIBILITIES
*Assist in preparation of the market-ready apartments, which may include, but is not limited to, painting, carpet cleaning, general repairs, drywall repairs, both vinyl and ceramic tile replacement.
*Assist the staff in various projects as needed, including, but not limited to, the disposal of trash, debris, and snow (of applicable).
* Performs various functions such as exterior light bulb replacement, grounds equipment maintenance and repair, installation and removal of external signage and decorations.
* Maintains grounds, pools/ hot tubs, common areas, and dog park amenities to keep them clean, operational, and safe for our residents.
* Reports any maintenance concerns to the Maintenance Supervisor.
* Attends and participates in training programs as required by Pinnacle.
*Delivers various communications to residents as needed.
* Delivers superior customer service and represents the Pinnacle brand in a professional manner at all times.
* Dresses per Pinnacle appearance standards.
* Maintains and safeguards all company tools and equipment.
Perform any other related duties as required or assigned.
To perform this job successfully, an individual must be able to perform each essential duty mentioned satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
EDUCATION AND EXPERIENCE
Mental alertness and adaptability to office and field area work routines. Equivalent to four years high school, with particular emphasis during high school in office skills, shop skills, or others, plus To 6 months related experience or training. Or equivalent combination of education and experience.
RESPONSIBILITY FOR FUNDS, PROPERTY and EQUIPMENT
Ability to read a limited number of words and recognize similarities and differences between words and between series of numbers; Ability to write and speak simple sentences as a means for basic communication. Ability to read and understand simple instructions, short correspondence, notes, letters and memos; Ability to write simple correspondence.
Ability to add, subtract, multiply and divide numbers. Ability to perform these mathematical skills using money and other forms of measurement.
CRITICAL THINKING SKILLS
Ability to use common sense understanding in order to carry out simple multi-step instructions. Ability to deal with standardized situations with limited variables.
Under immediate supervision, with short assignments of work at frequent interval with regular check of work.
Limited responsibility with regard to specific assignments in planning time, method, manner, and/or sequence of performance of own work operations.
Performs work operations which permit infrequent opportunity for decision-making of minor importance and which would only affect the operating efficiency of the individual involved to a slight degree.
Minimum mental demand. Operations requiring little attention and repeated successively at short intervals or non-repetitive, but of such a nature as to require little directed thinking.
ANALYTICAL ABILITY / PROBLEM SOLVING
Repetitive. Activities or duties using a pre-determined set of processes or directions coupled with nearby supervision. Learned things in situations where choice is simple or patterned.
USE OF MACHINES, EQUIPMENT AND/OR COMPUTERS
Occasional use of non-complex machines and equipment (adding machines, calculators, copy/fax machines, etc.)
Occasional routine contacts with persons outside the organization. This would include contacts with suppliers, mail service, etc.
Contacts of little importance and usually with immediate associates only. Requires only ordinary courtesy to avoid friction in relationship incidental to working with others.
REQUIRED CERTIFICATES, LICENSES, REGISTRATIONS
Must hold a valid driver's license.
PREFERRED CERTIFICATES, LICENSES, REGISTRATIONS
EPA 608 Type II.
SOFTWARE SKILLS REQUIRED
The following physical activities described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions and expectations.
While performing the functions of this job, the employee is frequently required to walk, use hands to finger, handle, or feel, reach with hands and arms, climb or balance, stoop, kneel, crouch, or crawl; and
The employee must frequently lift and/or move up to 100 pounds..
The following work environment characteristics described here are representative of those an employee encounters while performing essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the functions of this job, the employee is frequently exposed to fumes or airborne particles, outdoor weather conditions; and occasionally exposed to risk of electrical shock.
The noise level in the work environment is usually moderate.
This position requires that the individual be able to work any shift Sunday-Saturday to support the company's business needs.
It is recommended that the Make ready Assistant possess the following tools:
Assorted screwdrivers, Phillips and flat, small and large.
Assorted Nut Drivers
Manifold gauge set
Saw-hacksaw and wood saw
Needle nose pliers
6" and 24" levels