Japanese major travel agency seeks for Travel Consultant.
・Corresponds with clients and answer inquiries, provide suggestions and/or make sales via emails and phone calls.
・Makes travel arrangements such as hotels, transportation, Sunrise tours, JR Pass, Ghibli tickets, air, cruise for agencies and corporate customers.
・Conducts sales promotion activities such as sales calls to agencies, flyer promotions, advertisements on media and so forth.
・Provides various travel information to customers such as destination, fares and travel regulations.
・Assists with research and anallysis of business potential of leisure markets.
・Maintains and develops customer base by suggesting products and services which meet and exceed client expectations.
・Communicates well with vendors, clients and related parties within the organization.
・Uses judgment in regular interaction with clients, vendors and related parties.
・Consults with your superiors or experienced colleagues in trouble-shooting.
•This position doesn't require Japanese speaking skill though it may be a plus.
• This position doesn't require any previous experiences working at travel industry though this may be a plus.
Health, dental, vision, 401K, life
Professional Customer Services