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Business Intelligence Analyst (open t...

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Business Intelligence Analyst (open to 100% remote)

Ellucian Company L.P. Gulfport, MS (Remote) Full-Time
About Ellucian

Ellucian is a global market leader in education technology. We power innovation for higher education, partnering with more than 2,900 customers across 50 countries and serving over 20 million students. Ellucian's AI-powered platform, trained on the richest dataset available in higher education, drives efficiency, personalized experiences, and strengthened engagement for all students, faculty and staff. Fueled by decades of experience with a singular focus on the unique needs of learning institutions, the Ellucian platform features best-in-class SaaS capabilities and delivers insights needed now and into the future. These solutions and services span the entire student lifecycle, from student recruitment, enrollment, and retention to workforce analytics, fundraising, and alumni engagement. Ellucian's innovative solutions, vast ecosystem of partners, and user community of more than 45,000 provide best practices leading to greater institutional success and achieving better student outcomes.

Values Rooted in Purpose

We embrace the power to lead, the courage to innovate, and the determination to grow. At our core, we believe in humanizing our approach, recognizing that our people are our greatest strength. With a shared vision of transformation, we endeavor to shape a brighter future for higher education.


About the Opportunity

The Business Intelligence Analyst’s main role is to consult with end users, understand and optimize business processes and to assist them in becoming more efficient and effective utilizing the Banner ERP system driving student success. This position can be onsite or hybrid at Mississippi Gulf Coast Community College, OR 100% remote from home. This position reports to the CIO.

Where you will make an impact

  • You will work closely with stakeholders across various departments of the college to understand their data needs, develop reports and dashboards, and provide analysis to support strategic initiatives.
  • Design and create reports and dashboards using BI tools such as Tableau or Argos to visualize data trends and performance metrics.
  • Interpret data, analyze results, and provide insights to help business leaders make informed decisions.
  • Work with users in various administrative departments to assess, train and assist with the implementation of Banner administrative software solutions in higher education.
  • Design and write functional specifications based on consultations with higher education departments regarding administrative Banner ERP requirements.
  • Create test plans and run tests to find errors and confirm specifications have been met.
  • Ability to write reports, business correspondence, develop process flows and procedure manuals.
  • Provide technical assistance by responding to inquiries regarding errors, problems, or questions with programs.
  • Train end users or technical support staff to use and support programs.
  • Assist with the configuration and maintenance of Banner and related solutions.
  • Recommend best practices to users in the implementation and use of Ellucian products.
  • Assist users to prepare for and execute Banner upgrades.
  • Design and write reports against the SIS database.

What you will bring

  • Experience working with student information systems.
  • Project planning and execution experience required.
  • Knowledge of higher education core business processes required.
  • High degree of creativity with a “can-do” attitude; display high degree of professionalism.
  • Ability to set and change priorities amongst multiple competing constituencies, projects and resources.
  • Excellent interpersonal skills.
  • Excellent written and verbal communication skills.
  • Working knowledge of SQL and procedural programming languages.
  • Expert knowledge of the Ellucian Banner ERP (Student, FinAid, Finance, HR/Payroll, General) plus DegreeWorks.
  • Experience with Banner 9, Banner 9 Self Service, and SQL a plus.
  • Experience supporting Single Sign On (SSO), Ellucian ETHOS Identity Services a plus.
  • Experience with third party products such as ARGOS, FormFusion, CashNet are highly desired.
  • Experience with MS Office 365, SharePoint for office productivity and collaboration.
  • Converting designs and specifications into PL/SQL, SQL, JAVA, HTML5, or PowerShell code a plus.
  • Experience working with report writing tools is a plus.

What makes #Ellucianlife

  • Comprehensive health coverage: medical, dental, and vision
  • Flexible time off
  • Thrive Flex Lifestyle Account (LSA) that allows you to contribute towards your health, financial or learning interests
  • 401k w/ match & BrightPlan - to help you save for the future
  • Parental Leave
  • 5 charitable days to support the community that supports us
  • Telemedicine
  • Wellness
    • Headspace Care (mental health)
    • Wellbeats (virtual fitness classes)
  • RethinkCare & Wellthy– caregiver support
  • Diversity and inclusion programs which provide access to internal employee resource groups
  • Employee referral bonuses to encourage the addition of great new people to the team
  • We Foster a learning culture with:
    • Education Assistance Program
    • Professional development opportunities

#LI-PK1

#LI-onsite


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Recommended Skills

  • Administration
  • Artificial Intelligence
  • Business Correspondence
  • Business Intelligence
  • Business Processes
  • Communication

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