Applications Sys Analyst - CMC - Baybrook
Friendswood, Texas, United States
Requisition # 2204618
The mission of Correctional Managed Care is to address the healthcare needs of underserved patient populations within the Texas Department of Criminal Justice and the Texas Juvenile Justice Department.
JOB SUMMARY :
Under general direction, this position is responsible for providing basic to intermediate analysis and documentation of business and management problems for systems and programming requirements. Assists in providing solutions to problems utilizing more efficient operational procedure, work flow, and information technology solution.
ESSENTIAL JOB FUNCTIONS :
Client Services Support Staff:
Work directly with customers to resolve problems in a medical EHR (Pearl) environment.
Collaborate with team members to resolve difficult issues.
Document actions taken in IS Service Management Software (Ivanti) and in internal change control.
Run daily SQL scripts to clean data.
Adheres to internal controls and reporting structure.
Performs related duties as required.
Knowledge of Pearl EHR.
Knowledge of SQL, Toad, and Oracle.
Microsoft Office products.
WORK ENVIRONMENT :
Standard office environment. Security clearance is required; pre-employment drug testing is also required.
WORK LOCATION :
Remotely but may be required to work out of the Baybrook Office Park (CMC Offices) in Friendswood on occasion.
WORK SCHEDULE :
Monday through Friday, 8:00 a.m. to 5:00 p.m.; work schedule subject to change based on business need.
REQUIRED EDUCATION/EXPERIENCE :
Bachelors degree or equivalent in related field and one (1) year related experience.
PREFERRED EDUCATION/EXPERIENCE :
Experience in customer service, Pearl EHR, Oracle, SQL, Ivanti (or other) ticketing system, MS Word, and MS Excel.
Salary is commensurate with years of relevant work experience.
Equal Employment Opportunity
UTMB Health strives to provide equal opportunity employment wihtout regard to race, color, religion, age, national origin, sex, gender, sexual orentation, gender identity/expression, genetic information, disability, veteran status, or any other basis protected by institutional policy or by federal, state or local laws unless such distinction is required by law.
- Customer Service
- Electronic Medical Record
- Information Technology
- Internal Controls
- Issue Tracking Systems
- Microsoft Excel