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Customer Service Representative

InnoSource Inc. Columbus Full-Time
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NATIONWIDE Customer Service Representative

InnoSource is partners with Nationwide, the nations leading insurance provider. We are currently seeking college graduates looking to jump-start their careers with an award-winning Fortune 100 Insurance company located in Columbus, OH. An ideal candidate will be driven, possess strong communication skills, and have a desire to advance in the future. You will be taught everything that you need to know, so no experience is required!


As a customer service representative, you will be responsible for:

  • Providing exceptional customer service while building relationships with existing customers all over the U.S.

  • Assisting customers with a range of complex inquiries

  • Playing an instrumental role in helping customers make the best decisions possible regarding their financial needs

  • Helping to support team success with daily team meetings and a strong cooperation

Compensation & Benefits

  • $15.00/hour starting pay

  • Opportunity to earn multiple pay increases within your first year

  • Excellent benefits - Health, Dental & Life Insurance

  • Fantastic entry point into a great corporation that enables multiple opportunities to advance

  • Work in a prominent downtown office building with convenient public transportation

Apply now to join our team to work at a company who was voted Fortune Magazine's "100 Best Companies to work for!" and winner of the "Best Employer" in Columbus, Ohio as a customer service representative.

Qualified customer service representative candidates will possess the following:

  • High School Diploma or equivalent required; Bachelor’s Degree preferred

  • Paid Training for 5 weeks from 9:00am to 5:30pm

  • Availability Monday to Friday between 8:00am to 8:00pm

  • Customer Service experience preferred

EOE Age/Race/Color/Sex/Sexual Orientation/Gender Identity/Disability/Vet

Skills required

Customer Service
Operate Cash Register
Identify Customer Need
Resolve Customer Issue
Retention Management
Help Customer
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Job ID: 2sN4S6ajaZQExggCDHaFPJoFZzfFM28o


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InnoSource is built on the premise that through a well-designed process and passion, we can change the way people think about customer service staffing firms. And we’ve proven that for the last 20 years with our contact center solutions.

InnoSource, a leader in call center recruiting, is headquartered in Dublin, Ohio with a geographic scope of the United States, placing top candidates into rewarding call center careers. We focus on contract staffing for contact centers and data centers and on-site outsourcing for entire business departments.

Our call center and customer service recruiting process is client-specific. We recruit-to-order for every job based on best fit for skills and personality for the environment, working with clients and candidates in Columbus, Cleveland, Akron, Pittsburgh, Tampa, Orlando, and nationwide.

And we pride ourselves on being able to deliver high-quality candidates due to our extensive benefit offerings. It’s one of the reasons our primary source of candidates is the employed workforce. They are excited and eager for this opportunity, not resigned to it.

Providing industry-leading contact center solutions is our goal. Highly qualified and passionate individuals in a well-matched environment create success.

Our On-Site Outsourcing services are an alternative to traditional outsourcing which allows clients to reduce conventional risks and maximize outputs while still maintaining service levels.

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