Skip navigation
Unable to save this job. Please try again later.


Email this Job to Yourself or a Friend

To begin the application process, please enter your email address.

Company Contact Info

  • 16015 East Admiral Place
    Tulsa, OK 74116

Already have an account?

Sign in to apply with your saved resumes.

New to CareerBuilder?

Don't have an account? Continue as a guest!

Sorry, we cannot save or unsave this job right now.

Report this Job

Trust and Site Security Team.

Don't miss out on new jobs!

Get the latest Customer Service Representative jobs in Tulsa, OK delivered directly to your inbox. You can unsubscribe at any time.

Saving Your Job Alert

Job Alert Saved!

Could not save Job Alert!

You have too many Job Alerts!

This email address has reached the maximum of 5 email alerts. To create a new alert, you will need to log into your email and unsubscribe from at least one.

Sign Up

or   Sign In Here
Password Must Contain
8 to 15 characters
1 uppercase letter
1 number or symbol
1 lowercase letter
Create an Account with CareerBuilder to save jobs & unlock these great features
See similar job titles and skills to help you make your next move
Upload a resume and become visible to Hiring Managers and Employers
Compare Salary Information to see where you stand amongst your peers
Easily Quick Apply to jobs with just one click!

Email Send Failed!

Account Admin I

KAR Auction Services Inc • Tulsa, OK

Posted 25 days ago

Job Snapshot

Automotive - Motor Vehicles - Parts, Credit - Loan - Collections, Internet - ECommerce

Job Competition



How Do You Compare to the Competition?

Get facts about other applicants with a CareerBuilder Account

Job Description

Job Summary:  Reporting to the designated manager, the Account Admin assists in obtaining required information and helps with the completion of necessary paperwork for sale of vehicles and assists with and performs various administrative and clerical duties relating to the sale for one or more of the following departments: Consignment, Factory, Fleet/Lease or Commercial Account in accordance with corporate guidelines to ensure maximum dollar sales volume in the most profitable way possible. Must know, practice and ensure company policies and procedures and state or federal laws are always followed.

Responsibilities and Duties include but are not limited to the following: 

Provide excellent customer service:  

§ Make sure customers receive prompt, efficient and courteous attention.  

§ Maintain a professional appearance, orderly work environment and friendly disposition.  

§ Resolve any customer complaints in a friendly, courteous manner and advise Management of all serious complaints or incidences. 

§ Respond in a timely manner to all customer inquiries relating to vehicles and titles.

Account Admin I – Specific Responsibilities

§ Verify that vehicle information is accurately recorded and numbered for the sale.

§ Schedule sale for accounts after completion of necessary pre-sale reconditioning and required paperwork.

§ Verify title, bill of sale and VIN number are accurately recorded.  May assist in preparation of titles, contracts, bill of sale, pre-sale and post-sale reports and post reconditioning charges incurred.

§ Communicate with the Mechanical Services Shop, Body Shop and Detail Shop for vehicle repairs and post charges to vehicle account in a timely manner.

§ Enter condition reports into AMS.

§ Review condition report/vehicle for repairs/problems and set work orders in V-Trace for Mechanical and Body Shop.

§ Call in orders for Windshield, Dent Demon and other outside vendors.

§ Verify the correct repair charges are submitted.

§ Review, monitor and ensure compliance with contractual customer, contractor and supplier agreements in conjunction with the accounting department.

§ Set the order of the sale and ensure accurate preparation of contracts.

§ Print stickers for sale per OHA guidelines.

§ Represent vehicles on the block or attend block with sales representative on sale day.

§ Communicate with customer for failed post sale inspections or arbitration.

§ Process paperwork and checks following the sale, provide necessary paperwork to customers.

§ For vehicle pick-up’s and disposition, schedule vehicles for pick up location.

§ Assist in scheduling vehicles online for review.  Assist in preparation and processing of post-sale information to managers and customers.

§ Assist in maintaining vehicle inventory for vehicle aging and first-in first-out process.

§ Maintain knowledge of DMV laws and regulations pertaining to titles.

§ Any other duties assigned by the General Manager or designated manager.

Account Admin II – Specific Responsibilities

* All Items listed in Level I for larger/more difficult accounts, as determined by the General Manager or designated manager.

Account Admin III – Specific Responsibilities

* All Items listed in Level I for the auctions largest/most difficult accounts, as determined by the General Manager or designated manager.

Educational Requirements and Qualifications:

* High School Diploma or GED preferred.

* 1 to 2 years of office experience in an auction shop or auction office preferred. 

* Effective customer relations, communication and interpersonal skills required. 

* Proficiency with Microsoft Office Products required. 

* The ability to type.

* Must have organizational skills, be detail oriented with the ability to multi-task.

* Ability to understand and adhere to Company policies in all areas.

* Must be qualified to operate a motor vehicle and possess and maintain a valid driver’s license.

Physical Requirements and Working Conditions:

The physical activity requirement of the position is Light to Medium Physical Work.

* Constant – sitting, watching, touching and fingering, listening, talking

* Frequent – standing, walking, reaching, feeling, grasping 

This position is subject to inside working conditions.


Job ID: R-222097
Help us improve CareerBuilder by providing feedback about this job: Report this Job.
For your privacy and protection, when applying to a job online, never give your social security number to a prospective employer, provide credit card or bank account information, or perform any sort of monetary transaction. Learn more.
By applying to a job using CareerBuilder you are agreeing to comply with and be subject to the CareerBuilder Terms and Conditions for use of our website. To use our website, you must agree with the Terms and Conditions and both meet and comply with their provisions.
Don't miss out on new jobs like this
Get the latest jobs delivered to your inbox. Unsubscribe at any time.

Saving Your Job Alert

Job Alert Created

Well, this is embarrassing. We are having trouble saving your search. You can try again or come back at a later time.

Maximum Email Alerts

This email address has reached the maximum of 5 email alerts. To create a new alert, you will need to log into your email and unsubscribe from at least one.

More Jobs at KAR Auction Services Inc

View All Similar Jobs View All Similar Jobs