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Customer Service Rep - I at The Judge Group

Customer Service Rep - I

The Judge Group Alpharetta, GA Full Time
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Location: Alpharetta, GA
Description: Our client is currently seeking a Customer Service Rep - I

This job will have the following responsibilities:
  • Review incoming documents to ensure compliance to documented process and requirements prior to completion. 
  • Educate internal and external customers on company guidelines and procedures; giving guidance and direction on completing requests timely and efficiently. 
  • Contact customers via email and/or outbound call to obtain information or advise status of order/correspondence. 
  • Interface with BGCO, Sales. Information Systems, Marketing, Legal and other departments to ensure compliance with process/procedures.  

Qualifications & Requirements:
  • A Bachelor's degree or equivalent work experience. 
  • Strong mathematical and statistical skills. 
  • Microsoft Office products (MS Excel, MS Word, and MS PowerPoint). 
  • Knowledge/experience in a high volume, production environment. 
  • One or more years of customer support experience. 
  • One or more years of B2B experience. Multiple systems knowledge (ECPD, ACSS, WFM,).  
  • Strong written and verbal communication skills.
  • Flexibility -Hours of operation, Monday ? Friday 7:00 am- 7:00 pm, subject to change based on business needs.

Contact: [ Link removed ] - Click here to apply to Customer Service Rep - I
This job and many more are available through The Judge Group. Find us on the web at [ Link removed ] - Click here to apply to Customer Service Rep - I
 

Recommended Skills

  • Microsoft Power Point
  • Microsoft Word
  • Microsoft Excel
  • Marketing
  • Sales
  • Business To Business
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Job ID: 706167

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