Roush Ford is a 100% employee owned company and Top Rated Auto Dealership in Hilliard, Ohio. We take pride in providing our customers the finest customer experience in all departments of our dealership. Roush Ford is a Multi-Top Workplace award recipient! We take pride in not only our customers, but our employees and are currently looking to expand our Service Department Team by hiring a Cashier/Receptionist.
1. Company paid Short Term Disability Pay
2. Company paid Basic Life Insurance
3. Insurance Benefits include: Health, Vision and Dental Insurance, Long Term Disability, Flexible Spending, Aflac, Legal and Identity Theft Coverage
4. Paid Time Off
5. Employee Stock Ownership Plan
6. Promote from within company
Basic Function: The cashier position is accountable for error-free payment processing, and friendly interactions with customers.
1. Receive payments by cash, check, credit card, debit cards, or gift card
2. Ensure that there is sufficient cash in the cash drawer
3. Efficiently operate computer system to process payments
4. Maintain correct balances on all transactions
5. Issue receipts, refunds, or change due to customers
6. Maintain a clean checkout area
7. Communicate company policies and procedures to customers
8. Answers the main telephone system to direct calls appropriately, screen, provide information and take messages.
9. Customer Service- Knowledge of principles and processes for providing excellent customer service.
10. Provide information about the Company to callers such as location of dealership, employee’s location in the dealership, and services provided at the dealership.
11. File, scan and maintain records files; searches files and records for readily identifiable information as directed.
12. Works closely with co-workers to coordinate breaks, lunches and time off.
13. Performs other duties as deemed necessary by supervisor.
Hours: Mon-Thur 11 am- 8 pm, Sat 8 am - 4 pm
Desired Qualifications: General clerical experience. Must be detail oriented, with excellent customer interaction skills. Must be able to sit for extended periods. Must submit for a background check and drug screen.
Identify Customer Need