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Customer Service in Thayer,Illinois
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Lincoln Prairie Behavioral Health Center Springfield Full-Time
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::JOB SUMMARY:  The Staff Nurse (R.N.) assesses, directs, delegates, coordinates and evaluates patient care through collaborative efforts with health team members and in accordance with the nursing process and the standards of care and practices. The Staff Nurse provides direction and clinical and administrative supervision to all nursing staff assigned to the unit. Coordination of all staff assignments ensures that all patients will receive optimal care and that the unit duties are completed.

Job Requirements

JOB SPECIFICATIONS:  To perform this job successfully, an individual must be able to demonstrate competency in the criteria listed in this job description. The specifications listed below are representative of the knowledge, skill, and ability to meet the minimum requirements for this position.

Education:  Graduate from an accredited school of professional nursing required.

Experience:  One (1) year prior psychiatric experience in mental health nursing preferred.

Licensure/Certification: Currently licensed to practice by the Illinois State Board of Nursing. Successful completion of CPR certification, age-specific training  and the current patient aggression management training, including appropriate use of Seclusion and Restraint, within 90 days of employment. Must pass a medication administration exam.

Knowledge/Skills: Knowledge and implementation of psychiatric, medical and A.N.A. standards and nursing procedures that meet standards including State Nurse Practice Act and Code of Ethics. Knowledge of psychiatric and medical nursing procedures. Knowledge of general and psychiatric nursing processes, therapeutic relationships and processes, age specific growth and development, limit setting, crisis and behavior management, restraint and seclusion procedures and criteria and CPR training.  Ability to work with clients that have poor social skills, suffer from substance abuse and a variety of mental illnesses. Knowledge of DCFS mandated reporting requirements. Demonstrated flexibility for reassignment to units providing care to varied populations including children, adolescents, and adults. Effective oral and written communication skills.  Skill in organizing and prioritizing workloads to meet deadlines. Must be a self-starter and goal/results-oriented. Ability to use good judgment and to maintain confidentiality of information. Microsoft Office, MS4 and computer skills. Strong customer service skills to external and internal customers. Ability to adhere to safety policies and code procedures react calmly and effectively in emergency situations. Ability to accept direction and adhere to policies and procedures. Ability to work in a fast paced environment. Ability to recommend/take corrective courses of action that would improve the functioning of the department’s systems.



Skills required

Customer Satisfaction
Customer Service
Inventory Control
Inventory Management
Team Leading
Clerical Works
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Job ID: 78688


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Lincoln Prairie Behavioral Health Center is committed to providing youth with compassionate treatment that encourages self-responsibility and personal growth.

We provide treatment to children and adolescents that present with a broad range of psychiatric and behavioral disorders. A clinically skilled multidisciplinary team works to partner with the youth and family to accomplish their goals in a supportive and therapeutic environment.

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