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Praxair Distribution, Inc. is seeking a Counter Person - In Store Sales Representative to join our team located in Cleveland, OH.
The Counter Person - In Store Sales Representative will be responsible for performing customer service activities within a retail store environment, selling product to walk-in customers and proactively calling preferred and retail customers. The Counter Person - In Store Sales Representative's product focus will be on gases, rentals, and welding equipment and supplies.Counter Person - In Store Sales Representative
- Performs customer service activities including receiving and entering of telephone orders, answering questions, resolving challenges and tracing of order status or product shipments
- Performs Counter Sales serving customers who come into the retail store
- Works closely with and provides sales support to Outside Sales team
- Evaluates and recommends appropriate product, equipment, and/or programs
- Promotes 'add-on' sales of gases and high margin hard goods accessories
- Counter Person / In Store Sales Representative’s conduct product demonstrations
- Maintains customer records and files, including accurate account setup and pricing
- Performs outbound calls to Retail and small 'B' customers
- Sells product at minimum discount to achieve target margins
- Other duties as assigned
- High School Diploma/GED required
- 1+ year(s) of Customer Service/Inside Sales/Counter Sales preferred
- Excellent customer service skills