Job Description

ESSENTIAL DUTIES AND RESPONSIBILITIES:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Upon request, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Provide outstanding customer service to guests and all other employees by exceeding our mission statement: "We are here for the guest. Period"
• Ensure compliance with Federal, State and Tribal - State Compact, Tribal, NIGC (National Indian Gaming Commission), Gaming Commission, Regulations, Policies and Procedures, MICS (Minimum Internal Control Standards) and TICS (Tribal Internal Control Standards).
• Responsible for video Surveillance of activities throughout the casino and property.
• Install and repair, reposition, or remove various types of audio and/or video cameras, monitors, DRV's which may include the installation of new service or electrical lines throughout the Casino and Property.
• Assist management with planning and critical assignment of placing and designing installation projects, locations, migration to a digital platform.
• Assist with Bids for ordering any components parts necessary for new or replacement of existing equipment.
• Recommend updates to electronic equipment for digital platform.
• Assist in training of other team members or sharing of knowledge which add to the overall success of the department.
• Program time, date and title with corresponding games and sequencing and IP address.
• Communicate and coordinate with Casino General Manager and Directors on an as needed basis verbally or in writing.
• Assist engineering in maintaining Panic Alarm Panels (security function).
• Maintain a monthly activities and repair log, notifying the Gaming Commission as necessary to comply with Gaming Regulations.
• Attend meetings when requested and be prepared to present reports.
• Follow all safety practices and procedures and attend all scheduled Safety meetings and TERC training meetings, and all other recommended training as a condition of employment,
• Present a positive image of the Casino to its guests and vendors and to assist them as required.
• Perform any other duties that may be assigned from time to time.

SUPERVISORY RESPONSIBILITIES:

This position has no supervisory responsibilities

EDUCATION AND EXPERIENCE:

• High school diploma or equivalent
• Two (2) years related or gaming enforcement experience
• Two (2) years experience with C.C.T.V. systems or related field

CERTIFICATION, LICENSES AND ANY ADDITIONAL REQUIREMENTS:

• Must pass pre-employment and periodic random drug screens

• Must be able to pass background suitability investigation
• Must provide proof of eligibility to work in the United States within 72 hours of employment
• Ability to maintain a high level of confidentiality
• Ability to manually operate various closed circuit video equipment, changing recording material as necessary or required.
• Knowledge and use of digital matrix system (preferably Nice Vision Systems)
• Ability to maneuver and view action throughout entire Casino whenever patrol function is necessary
• Expertly use alignment tools, voltmeter and electronic measuring devices
• Integrity and good work ethic required
• Able to work with little or no supervision
• Able to work overtime if required including weekends, evenings and early mornings
• Good understanding of the English language including spelling, grammar, and punctuation
• Strong verbal and written communication skills
• Shift rotation as needed

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Upon request, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of the Job, the employee is regularly required to sit; use hands to finger, handle, or feel; and reach with hands and arms and work in high places. The employee is occasionally required to stand and walk. The employee must occasionally lift and/or move up to 25 pounds.

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

• The Casino is open 24 hours per day, seven (7) days per week; therefore, you must be flexible to work any and all shifts.
• The Casino is a gaming facility.
• The Casino is not a smoke-free environment.
• Be aware that surveillance cameras and audio equipment monitor the premises recording activity throughout the facility on 24-hour, 7- day per week basis.

INDIAN PREFERENCE ACT:

The Twenty Nine Palms Band of Mission Indians has a resolution on file with Human Resources to ensure that Indian Preference will be adhered to in the following order in accordance with IPA:

1. Tribal Members

2. Other Native Americans

3. All other ethnic groups