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Experienced Field Investigator - McAllen, TX

Paragon McAllen, TX (Onsite) Full-Time
CB Est Salary: $28.50 - $41.33/Hour



The Field Investigator (FI) directly supports national security and suitability investigations, focusing on performing background investigations on behalf of government clients. Investigators will conduct interviews, retrieve records, conduct research, and prepare reports of investigations in compliance with federal standards, all laws, and other required federal agency regulations. Investigators type comprehensive reports summarizing facts obtained from these field source interviews, record information, and submit them for quality review and completeness. The work location will typically be in the field conducting investigations but may sometimes require reporting to a field office for meetings or training. Field Investigators engage in dialogue regularly with managers and representatives at contractor facilities, various U.S. Government organizations, and law enforcement agencies to develop and maintain effective and cooperative working relationships. Casework is performed throughout the geographic area of responsibility with travel to various places of employment, residence, and educational institutions. Travel to other geographic locations (by car or plane) also may be required as needed.


  • The functions listed describe the business purpose of this job. Specific duties or tasks may vary and be documented separately. The employee might not be required to perform all functions listed. Additional duties may be assigned, and functions may be modified according to business necessity.
  • All assigned duties or tasks are deemed to be part of the essential functions unless such duties or tasks are unrelated to the functions listed, in which case they are deemed to be other (non-essential) functions.
  • Employees are held accountable for successful job performance. Job performance standards may be documented separately and may include functions, objectives, duties, or tasks not specifically listed herein.
  • In performing functions, duties, or tasks, employees are required to know and follow safe work practices and to be aware of company policies and procedures related to job safety, including safety rules and regulations. Employees are required to notify superiors upon becoming aware of unsafe working conditions.
  • All functions, duties, or tasks are to be carried out honestly, ethically, and professionally and are to be performed in conformance with applicable company policies and procedures. In the event of uncertainty or lack of knowledge of company policies and procedures, employees are required to request clarification or explanations from superiors or authorized company representatives.
  • Conduct interviews and background checks that help to ensure the safety and security of the nation.
  • Obtain and report factual information for background investigations that determine employment suitability and security clearance eligibility.
  • Conduct face-to-face interviews with the applicant and their neighbors, coworkers, friends, and associates.
  • Complete record searches at law enforcement agencies, courthouses, and mental health, financial, and educational institutions.
  • Compile information in a clear, concise report on a standardized reporting format.
  • Meet quality, timeliness, and production metrics.
  • Interact with team leader and case review officers to ensure timeliness and thoroughness of investigations.
  • Assist in obtaining fieldwork in a rapid, time-sensitive work environment.
  • Ensure leads are completed in a timely manner and in accordance with investigative standards.
  • May be asked to assist with temporary details (TDYs) to high-need areas, dependent upon workload demands.
  • Perform additional functions, duties and specific tasks of a similar nature and scope as necessary to achieve assigned business objectives.
Minimum Requirements


Additional qualifications may be specified and receive preference depending upon the nature of the position.

Basic Qualifications
  • Must be a citizen of the United States
  • Must be at least 18 years of age
  • Current (within the last 2 years) Single Scope Background Investigation (SSBI) or active Top Secret level security clearance based on an SSBI and able to obtain the required security clearance
  • Ability to acquire and maintain any other specific special clearances/access requirements
  • Reliable personal vehicle, valid driver's license and satisfactory driving record
  • Must be able to successfully complete and pass all required training
  • Ability to cover a local territory of approximately a 50-mile radius from home residence
  • Must have the ability to travel 100% of the time with coverage area that consists of assigned geography; will require vehicle travel and may require air, train or other commercial travel methods
  • Willingness to travel on temporary duty assignments as needed (by car or plane)
  • Bachelor's Degree or equivalent is required; additional relevant experience can be substituted for the required education on the basis of one calendar year of experience for one academic year of education
  • Minimum of one (1) year within the last five (5) years of experience conducting background investigations for a Federal agency
  • Experience conducting one-on-one subject interviews is required
  • Experience with metrics tools, processes, and delivery assurance
Background Prerequisites

Must undergo and meet company standards for background and reference checks, controlled substance testing, and behavioral selection survey, in addition to any mandatory licensing requirements

Competencies (as demonstrated through experience, training, and/or testing)
  • Ability to work remotely without daily supervision
  • Intermediate typing and computer skills
  • Excellent time management and organizational skills to balance and prioritize work
  • Ability to handle multiple tasks concurrently
  • Interpersonal skills to interact with sources, customers, and team members
  • Ability to establish and build rapport with new people
  • Speak and hear sufficiently to communicate in person and by phone
  • Excellent written and verbal communication skills
  • Visual ability to include close vision, distance vision, and ability to adjust focus
  • Personal computer and business solutions software skills
  • Ability to identify, understand, and apply federal, state, and local changes and/or new regulations/laws pertaining to personnel investigations
  • Ability to work in a team environment
  • Analytical and problem-solving skills
  • Ability to synthesize information, identify key findings and determine conclusions
WORKING CONDITIONS (Physical/Mental Demands)

With or without reasonable accommodation, requires the physical and mental capacity to perform effectively all essential functions. In addition to other demands, the demands of the job include:
  • Maintaining composure in dealing with executives, sources, subjects, and staff, in group and one-on-one settings and in situations requiring high performance and results
  • Handling and being exposed to sensitive and confidential information
  • Frequent sitting, standing and walking, which may be required for long periods of time and may involve climbing stairs and walking up inclines and on uneven terrain
  • Occasional lifting and/or moving up to 10 pounds
  • Regular use of vehicle required in the performance of duties
  • Frequent local travel to interview sites
  • Speak and hear sufficiently to communicate in person and by phone
  • Maintain visual ability including close vision, distance vision, and ability to adjust focus

Click the image below to enlarge.

Wage range for this position is $28.50 - $41.33 with a Health and Welfare benefit of $4.23 per hour (up to a maximum of 40 hours per week).

  • Medical, Dental, Vision, 401k (if paid via Health and Welfare benefit, there is no separate company contribution)
  • The paid leave for full time employees is as follows:
    • Vacation - 80 hours annually. This time increases based on years of service with the company.
    • Sick - 56 hours annually
    • Floating Holidays - 32 hours annually

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

VA License Number: 11-4665

Recommended Skills

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