NWN Corporation is an established leader in technology-enabled services, transforming the customer experience for commercial, enterprise and public sector organizations through its solution-as-a-service platform. With over 1,300 customers throughout the U.S., NWN provides a unified customer experience with integrated offerings for unified communications, security, contact center, DaaS (device-as-a-service), connectivity and advanced technology solutions.
NWN is looking for a Senior Solution Architect to join our team in Sacramento, CA. This is a full time position with full benefits.
The Senior Solution Architect role is responsible for complete ownership of the technical sale during customer and partner pre-sales activities. The Architect will focus on developing solutions in a Cisco security and/or enterprise networking environment.
Scope of Role Responsibilities
Essential, key job responsibilities for this role include, but are not limited to:
Successfully plans and executes sales activities within the sales process.
Total ownership of the technical sale during customer and partner pre-sales activities.
Leads sales and partners in scoping NWN Offerings to meet customer requirements.
Analyzes client business needs and recommend appropriate business solution/strategy.
Participates in the planning and design process by assessing current state and desired outcome.
Identifies, provides leadership to, and coordinates technical solution development activities in pursuit of formal proposal development.
Identifies and engages Subject Matter Experts for discreet service offerings identified in the technical solution.
Monitors the engagement process and obtains additional resources as needed.
Sets up and executes evaluation activities that prove NWN Offerings.
Identifies and develops technical champions; neutralizes challengers within the account.
Ensures complete handshake to customer success organization.
Demonstrates significant expertise in NWN's Core Offerings.
Masters Command of the Message and Sale principles.
Conduct sales presentations and product demos to convey the value of NWN solutions.
Builds impactful pilot/POCs that prove impact on customer business/requirements.
Comprehensive product, competitive, industry and functionality knowledge.
Continues education of self and others; facilitates knowledge transfer across the organization.
Client and partner engagement:
Provides technical expertise through sales presentation product demonstration of NWN offerings.
Maximizes results by anticipating and neutralizing obstacles/objections within an account.
Adds value to customer by staying up-to-date on market trends and articulating tangible benefits across customer audiences.
Excites and commits prospects with persuasive demos and presentations (formal/informal).
Actively engages and influences partner community.
Provides long term strategy sustaining technical account management.
Works effectively as a team member, leads the organization and effectively orchestrates internal and external resources.
Actively collaborates with and provides feedback to the Offerings Management team and Subject Matter Experts resources within the presales team.
Effectively communicates with all critical resources throughout the sales process.
Drives accountability of self and all team members to ensure execution of action items.
Humility to learn, master and follow NWN processes.
Creativity in framing a deal and positioning NWN Offerings to meet the client's business objectives.
Passionate business problem solver for customers. Additional job responsibilities include, but are not limited to:
Position requires on-going self-study to continuously improve skills relative to strategic technology direction and service offerings.
Position requires fostering and growth of new and pre-established industry relationships with clients and NWN's partners
Recurring report requirements may include but are not limited to: time sheets, expense reports, billable time sheets, task completion documentation
Other responsibilities as assigned.
Role Qualifications and Requirements
The following are minimum qualifications and requirements required for this role:
Bachelor's degree in Computer Science, Information Systems or related experience.
5+ years of experience in a technical leadership role on small to medium size projects in the areas of integration or support services.
5+ Years Minimum hands on experience designing, deploying, and supporting complex communications systems.
CCIE written or equivalent experience (CCNP or CCDP required), EMC, VMWare, Citrix, NetApp, or HP written Certification (i.e. EMC Proven Professional, VSTP).
Defined area of Specialization supported by certification or equivalent experience (i.e. Route Switch, VoIP, Wireless, Server, Storage, Virtualization, Backup and Recovery, VDI).
Knowledge of IP Communications, Networking, Security, End User Computing, Virtualization and Data Center Industry and Solutions.
Involvement in Industry Councils, User Groups, as appropriate.
Experience with structured project management methodologies.
Experience working with solution design, job costing and quality planning.
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