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Hospice Administrator at Compassus

Hospice Administrator

Compassus Chantilly, VA Full-Time
Position Summary

The Hospice Administrator is responsible for modeling the 3 Company values of Compassion, Integrity, and Excellence, and for promoting the Compassus philosophy, using the 6 Pillars of success as the foundation. S/he is responsible for upholding the Code of Ethical Conduct and for promoting positive working relationships within the Company, among all departments, and all external stakeholders. The Hospice Administrator is responsible for the overall planning, directing, organizing, staffing, monitoring and reporting on, all patient care activities operating within the philosophy, mission and budget capabilities of the hospice program. The Hospice Administrator has oversight to ensure high quality delivery of patient services and compliance within the Conditions of Participation for the Medicare Hospice Benefit and State Hospice benefit as directed by Compassus organizational mission, policy and procedure. S/he is responsible for applying the rules and regulations of state and federal regulatory agencies and other certified agencies. The Hospice Administrator partners with Hospice Program Leaders in developing Books of Business and growth strategies for the Hospice Programs in his/her area of responsibility, as well as participating in the recruiting, hiring, and training of new growth staff. S/he oversees Hospice Program growth, assists in ensuring the growth team's execution of the growth plan, and ensures the professional development of growth staff within smaller and/or startup Hospice markets.

Position Specific Responsibilities

* Maintains full responsibility for all day-to-day functions related to patient/family care services and any/all issues related to assuring high care quality, services monitoring, services documentation thereof and maximum utilization of all care related resources and related costs through program-level Hospice Directors of Clinical Services (DCS) or directly, in the absence of the DCS.
* Manages the "Big 5" of programs in assigned area: pharmacy, medical supplies, durable medical equipment, mileage and labor.
* Ensures that productivity and performance standards are being met by all disciplines, by working closely with and through the supervising Hospice Director(s) of Clinical Services (unless co-acting in a DCS role) and assuring that those standards are in compliance with current job descriptions and monitored and recorded through timely annual appraisals.
* Ensures that all Conditions of Participation, regulatory standards and Standards of Care are being met, as per corporate policy and procedure and reporting variances or concerns. Escalates these to the program director in a timely manner if Hospice Administrator is not also the program director, and to the Regional Executive of Clinical Operations as necessary.
* Participates regularly in internal and external hospice care related education programs, as is necessary to assure positive vendor/physician relations, educational requirements, regulatory compliance and as may be directed by the Hospice Regional Executive of Clinical Operations.
* Recruits, hires, orients, supervises, coaches, and is responsible for the professional development of all direct reports, with pre-hire approval from Hospice Regional Executive of Clinical Operations for clinical positions; as well as, Hospice Care Consultants and Clinical Liaisons, with pre-hire approval from Hospice Regional Market Executive when serving in the dual role as Clinical and Market oversight.
* Has the primary responsibility for budgetary compliance with all patient/family services related expenses and for any patient/family services related budgetary projections.
* Ensures that all patient and customer service level agreements are met or exceeded, and all variances are identified and remedied.
* Directly supervises five to ten colleagues. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training colleagues; planning, assigning, and directing work; appraising performance; rewarding and disciplining colleagues; addressing complaints and resolving problems.
* For start up or de novo sites, responsible for ensuring initial and ongoing survey readiness for Medicare certification and licensure by collaborating with licensing, clinical, and operational leadership.
* Performs other duties as assigned.

Education and/or Experience

* A Registered Nurse with two to three years leadership, nursing experience in hospice or healthcare, or equivalent combination of education and experience is desirable.
* Bachelor's degree along with at least three years' experience leading growth clinical and growth teams is strongly preferred.
* Masters of Business Administration in related field is desirable.
* At least two years' experience selling services within the healthcare field is preferred.


* Mathematical Skills: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percentage.
* Language Skills: Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from leaders, colleagues, investors, and external parties. Strong written and verbal communications.
* Other Skills and Abilities: Articulates and embraces hospice philosophy. Thorough understanding of the Medicare Regulations for Hospice. Thorough knowledge and understanding of the functions of a hospice organization. Competency in general nursing theory, techniques and practice. Professionalism, sound judgment and effective communications skills are required. High integrity, including maintenance of confidential information such as patient records. Possess strong leadership, organizational and interpersonal skills. Must be able to work a flexible schedule to include nights and weekends. Role requires 50% travel across the United States including all time zones and weather conditions. Relocation is not required. Ability to understand, read, write, and speak English. Articulates and embraces hospice philosophy.

Certifications, Licenses and Registrations

* Active and unencumbered Nursing license in state of employment, in addition to every state in the Area this role will be covering is preferred.

Physical Demands and Work Environment: The physical demands described here are representative of those that must be met by a colleague to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the colleague is regularly required to use hands to finger, handle, or feel; talk and hear. The colleague frequently is required to stand, sit, and reach with hands and arms. The colleague is occasionally required to walk; climb or balance; stoop, kneel, crouch, or crawl; and taste or smell. The colleague must frequently lift and/or move more than 25 pounds. Specific vision abilities required by this job include close vision. The work environment characteristics described here are representative of those a colleague encounters while performing the essential functions of this job. There will be possible exposure to infectious diseases through working with clinical caregivers. The noise level in the work environment is usually quiet.

At Compassus, including all Compassus affiliates, diversity, equity, and inclusion are fundamental to our Pillars of Success. We are committed to creating a fair work environment where our colleagues feel welcomed, highly valued, and respected. As an equal opportunity employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

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Job ID: 2253251182

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