Description/Comment: Provides key support for functional groups, including performance of a wide variety of specialized clerical functions involving compiling and arranging data, making computations, laying out and preparing reports, processing and coding documents, and maintaining specialized and comprehensive records and filing. Sets up and prepares statistical reports. Resolves discrepancies and may communicate with a variety of administrative and professional employees within and outside the organization. This position requires knowledge that is acquired through experience, specialized education or training. The role has clearly defined procedures and tasks as well as defined guidelines to aid in decision making. The job requires a basic understanding of work routines and procedures in own discipline. The technical procedures for this level are well defined. The job works within well-defined procedures that may involve a variety of work routines. This job typically requires a minimum of 2 or more years experience.
Additional Job Details: Contractor will be working in a web based program to manage customer information related to AED programs, managing team inboxes, inputting rosters, assisting with Excel reports and Salesforce research. They will also be interacting with customers via email and potentially phone calls as well.
Data Entry, Intermediate, Preferred
Phone Support, Intermediate, Preferred
Account Administrator, Intermediate, Preferred