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Customer Care Representative

Mommy Jobs Online Mason City, IA Full-Time
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Description

Mommy Jobs Online is looking for a Customer Care Representative full-time, part-time 80 hours/month or on a mini-job basis.

An ideal candidate for this position has excellent communication skills, is a natural learner, an out-of-the-box thinker, empathetic, technically-minded, and unflappable. To succeed in this role, you must be highly adaptive and be able to work in a fast-paced, highly interactive environment.

WE OFFER YOU

  • a great work-life balance - work from wherever you are on a flexible shift schedule
  • we are a fact- and engineering-driven company (including the founders)
  • to work on something important. A lot of businesses say they change lives, but we actually do it. We've helped millions of people find love and happiness.
  • paid vacation
  • a competitive salary

To Become An Agent

*Apply at mommyjobsonline.com and click on Join Now and select the Customer Service Remote Job Bank Registry to get connected to our remote customer service job positions. Please reference agent id code MJOLDebraM when you register online.

Mommy Jobs Online is accepting pre-screening interviews, so please call [ Phone number blocked ] - Click here to apply to Customer Care Representative and ask for Kimberly.

Jobseeker Live Chat -  [ Link removed ] - Click here to apply to Customer Care Representative



Job Requirements

provide friendly and efficient customer support by handling front-line issues via Zendesk email.
our award-winning apps are used by millions of active users every day
troubleshoot customer problems in a systematic, solution based and customer focused manner
moderate user content like profile photos
investigate reported abuse and take appropriate action
work agile with a motivated and innovative small team (including us, the two founders)
work on a mostly flexible schedule, but some weekend availability is expected.



Qualifications

have a high level of written and spoken fluency in German and English
have an accurate spelling and grammar
are committed and able to work independently
have an eye for detail
are tech savvy with sound computer skills
are able to work from home with a fast internet connection
are self-motivated and energetic

 

Recommended skills

Learning
Communication
Service Orientation
Attention To Detail
Self Motivation
Creativity

Location

Career Path

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Customer Care Representative
Estimated Salary: $71K
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Job ID: 17891

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