Skip navigation
Unable to save this job. Please try again later.

{msg}

Email this Job to Yourself or a Friend

To begin the application process, please enter your email address.

Company Contact Info

  • Houston, TX

Already have an account?

Sign in to apply with your saved resumes.

New to CareerBuilder?

Don't have an account? Continue as a guest!

Sorry, we cannot save or unsave this job right now.

Report this Job

Trust and Site Security Team.

Don't miss out on new jobs!

Get the latest Director of Operations jobs in Houston, TX delivered directly to your inbox. You can unsubscribe at any time.

Saving Your Job Alert

Job Alert Saved!

Could not save Job Alert!

You have too many Job Alerts!

This email address has reached the maximum of 5 email alerts. To create a new alert, you will need to log into your email and unsubscribe from at least one.

Sign Up

or   Sign In Here
Password Must Contain
• 
8 to 15 characters
• 
1 uppercase letter
• 
1 number or symbol
• 
1 lowercase letter
Cancel
Create an Account with CareerBuilder to save jobs & unlock these great features
See similar job titles and skills to help you make your next move
Upload a resume and become visible to Hiring Managers and Employers
Compare Salary Information to see where you stand amongst your peers
Easily Quick Apply to jobs with just one click!

Email Send Failed!

Allied Universal-Director of Operations

Allied Universal • Houston, TX

Posted 7 days ago

Job Snapshot

Full-Time
Degree - 4 Year Degree
Other Great Industries
Other
0

Applicant

How Do You Compare to the Competition?

Get facts about other applicants with a CareerBuilder Account

Job Description

Allied Universal, a leading facility services company and the largest security force in North America with over 150,000 employees, provides unparalleled security services and solutions. With headquarters in Santa Ana, Calif., and Conshohocken, Pa., Allied Universal combines people and technology to deliver evolving, tailored solutions that allow our clients to focus on their core business. An unrelenting focus on clients’ success creates partnerships rooted in quality and value, and is supported by experience gained from being in business for over 50 years. Through our people and leading services, systems and solutions…Allied Universal is there for you.

Job Description

POSITION OVERVIEW

Allied Universal is currently hiring a Director of Operations (Dir of Ops) to oversee all Account Managers and on-site scheduled, managed business in a Mega Market by visiting client sites and ensuring the highest levels of client satisfaction and Security Professional performance.  The successful Director of Operations will achieve goals and objectives, ensure the highest level of Security Officer Quality, retain quality clients by providing excellent customer service, build and retain profitable business growth and hire and develop strong talent.

Primary responsibilities for the Director of Operations include:

  • Set an example as a leader with a management style that encourages participation and ownership by all, along with a continuous focus on execution, customer satisfaction, employee satisfaction and financial management
  • Conduct all business with the highest of ethical and professional standards while assuring maintaining client bill rates and overseeing billbacks
  • Develop and maintain strong working relationships with senior management at all accounts; key region and corporate functions and counterparts across the organization
  • Oversee all managed business and client relationships
  • Perform daytime client visits and post inspections
  • Negotiate client account renewals
  • Support and execute Performance Management and Talent Management programs and initiatives for all assigned personnel
  • Continually reinforce and encourage exemplary service delivery to all clients, and ensure that all direct and indirect reports do the same, to assure client satisfaction and retention
  • Conduct all business with the highest of ethical and professional standards 
  • Maintain confidentiality of all information and data
  • Keep records and prepare accurate and timely feedback / reports as required

REQUIRED SKILLS AND EXPERIENCE

The ideal candidate will possess a Bachelor’s degree or related field plus at least 5 years of general management experience in a service industry.  Contract or proprietary security services experience is preferred. In addition, we seek the following:

  • Excellent interpersonal and communication skills, including highly effective written and oral delivery
  • Dedication to high quality customer service delivery and integrity through proven client and customer relationships
  • Strategic thinker with financial acumen to grow the business while maintaining and retaining current business
  • Proven track record of excellence in service and financial management (awards, top rankings, etc.) using consultative client engagement
  • Ability to establish and maintain effective working relationships with senior leadership, peers, subordinates, internal resources and clients
  • Proven track record of developing and engaging people to achieve superior results.  Passionate about coaching and development
  • Proven success in hiring the best talent and effectively managing team performance
  • Ability to deal with internal and external customers and to ensure compliance with fair employment practices and perform employee investigations 

Key Competencies:  integrity, problem solving, conflict management, time management, customer focus, timely decision making, motivating and directing others, drive for results.

Closing

Allied Universal provides unparalleled service, systems and solutions to the people and business of our communities, and is North America’s leading security services provider. With over 140,000 employees, Allied Universal delivers high-quality, tailored solutions, which allows clients to focus on their core business. For more information:  www.AUS.com.

We proudly support the Veteran Jobs Mission, a group of over 200 companies that have committed to collectively hiring a total of one million military veterans. EOE/Minorities/Females/Vet/Disability Allied Universal Services is an Equal Opportunity Employer committed to hiring a diverse workforce.  License # B-15802

*SAJ

#ZR

*CB-CE

Requisition ID 2018-210913
Job ID: 210913
Help us improve CareerBuilder by providing feedback about this job: Report this Job.
CAREERBUILDER TIP
For your privacy and protection, when applying to a job online, never give your social security number to a prospective employer, provide credit card or bank account information, or perform any sort of monetary transaction. Learn more.
By applying to a job using CareerBuilder you are agreeing to comply with and be subject to the CareerBuilder Terms and Conditions for use of our website. To use our website, you must agree with the Terms and Conditions and both meet and comply with their provisions.
Don't miss out on new jobs like this
Get the latest jobs delivered to your inbox. Unsubscribe at any time.

Saving Your Job Alert

Job Alert Created

Well, this is embarrassing. We are having trouble saving your search. You can try again or come back at a later time.

Maximum Email Alerts

This email address has reached the maximum of 5 email alerts. To create a new alert, you will need to log into your email and unsubscribe from at least one.

More Jobs at Allied Universal

View All Similar Jobs View All Similar Jobs