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Account Manager job in South Bend at Premier Business Solutions

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Account Manager at Premier Business Solutions

Account Manager

Premier Business Solutions South Bend, IN Full-Time

Company Overview

Premier Business Solutions (PBS) is an established and growing B2B loyalty and rewards software and marketing services provider. We design, implement, and manage reward programs that result in business growth, improved profitability and stronger customer relationships.

We know that the people who make up Premier Business Solutions are our greatest asset. Our success is due to our team of creative, talented, and forward-thinking individuals. At PBS, you will find a collaborative team that shares your commitment to exceeding expectations, getting it right the first time, and playing to win.

About the Job

This position is perfectly suited to personable, high achieving, seasoned professionals. This data-centric marketing role owns the day-to-day relationship with our customers and is accountable for delivering best-in-class experience. This exciting opportunity encompasses project management, relationship management, and strategic program design. You will work with top brands and have an impact in driving program strategy and ultimately help define industry trends.

Primary Objectives of the Account Manager Position

  • Create, implement and monitor strategic account plans to ensure client goals are met
  • Build strong relationships with key stakeholders, including client program leads, executives, and other influencers
  • Lead and assist team with concept, design and implementation of annual promotional plans and marketing campaigns to drive customer engagement and improve retention
  • Monitor and interpret program data to identify growth opportunities and to ensure program KPI’s are met
  • Lead design discussions with clients to understand business needs and program enhancements and translate into technical requirements documents
  • Assist with writing site copy, collateral and program emails
  • Oversee and assist with budget management, project quotes, and proposals for new programs
  • Create and present program reviews, prepare contract renewals

Minimum Requirements & Qualifications

  • Bachelor’s degree with 3+ years in account management, consulting, or customer success related field
  • Proven ability to be an innovative, creative, proactive, and self-directed team player who works in a fast-paced environment and meets deadlines
  • Strong analytical and problem-solving skills
  • Mastery level Excel and strong PowerPoint skills – experienced MS Office user
  • Experienced delivering multiple concurrent projects
  • Excellent organizational, time management planning skills and sharp attention to detail
  • Excellent leadership and communication skills, including verbal, written, presentation, and interpersonal communication skills
  • Strategic and tactical marketing experience
  • Experience managing staff and leading a team

Personal Qualities

If this sounds like you, we really want to hear from you:

  • Loves to be an important contributor to the team.
  • Genuinely cares about others and strives for shared success.
  • Loves big ideas and loves playing a part in implementing big ideas
  • Respects and seeks out difference in all of its forms.
  • Really (really) likes to win.

What We Offer

PBS offers a fun and fast-paced work environment with opportunities for personal and career growth. We offer competitive wages, medical/dental/vision insurance plans, 401K, paid vacation, and a friendly, hardworking, casually attired environment. PBS is a nationally certified diversity supplier and we believe in working hard, recognizing potential, providing support and rewarding achievement in a positive attitude workplace.

Recommended Skills

  • Account Management
  • Analytical
  • Attention To Detail
  • Branding
  • Business Relationship Management
  • Business Requirements
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Job ID: LI16-10440_3342676218

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