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Technical Support Specialist (Data Center)

The Judge Group Aurora Full-Time
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Our client is currently seeking a Technical Support Specialist (Data Center)

The qualified candidates will support hardware build-out and cable plant installation activities in an Infrastructure as a Service (IaaS) environment. Duties will include, but not be limited to: 
• Support of factory hardware rack, Commercial Off The Shelf (COTS) component and cable installation 
• Creation and installation of cables and cable labels 
• Factory hardware teardown and packing in support of shipment to site 
• Support of site hardware rack, component and cable installation 
• Perform and document hardware audits 
• Redline documents/drawings as necessary 
• US Citizenship clearance required for this position. 

Required Skills: 
• Basic understanding of AC/DC Power/Grounding Principles/Ohm’s Law 
• Basic understanding of Cabling types (Cat-5, Cat-6, Coaxial, Multi-conductor, Fiber-Optic) 
• Experience in computer and network hardware systems 
• General knowledge of common information system (computer and network) hardware interfaces 
• Exposure to hardware rack component installation design standards 
• Proficient in hardware component installation in racks 
• Ability to read and understand engineering documentation and drawings in various formats such as AutoCAD/Visio 
• Skilled in cable plant installation and dress-out 
• Ability to travel (Up to 50%, 1-3 weeks at a time dependent on program needs) 
• Able to lift hardware components (up to 50lbs) 
• Strong team player 
• 6 years of related work experience 

Desired Skills: 
• Training/Experience in industry standards on Data Center Cabling (DCIM, ANSI/TIA-942-A, ANSI/BICSI 002-20XX) 
• Training/Experience in with industry manufacturing/inspection/audit standards (IPC-WHMA-A-620, IPC-A-610, etc.) 
• Training/Experience in with industry inspection/audit standards (ISO-9001, AS-9100 etc.) 
• Experience with NASA, NOAA, or Intelligence Community (IC) Agency mission, processes and facilities

Skills required

Customer Service
Technical Support
Problem Solving
Information Technology
Troubleshooting (Problem Solving)
Customer Support
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The Judge Group is a privately owned, leading professional services firm with nearly 50 years of experience in providing technology, talent, and learning solutions. Our services are successfully delivered through a network of more than 35 offices in the United States, Canada, and India. The Judge Group serves more than 47 Fortune 100 companies and is responsible for 7,000 professionals on assignment annually across a wide range of industries.

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