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Regional Sales Executive - Great Lakes at Forward Air

Regional Sales Executive - Great Lakes

Forward Air Cleveland, OH (Onsite) Full-Time
Position: Regional Sales Executive

Location: Great Lakes

Job Description:

As a member of our newly created dynamic, hi-energy direct sales team, the Regional Sales Executive is responsible for new business development, account implementation, and maintaining and deepening customer relationships within a defined sales territory selling the portfolio of Forward Air products, services, and solutions. The Regional Sales Executive is a hunter, providing consistent face-to-face customer contact supplemented with virtual engagement in an assigned market based geographic territory to achieve personal and company sales goals for small to mid-sized customers. Living within a reasonable commuting distance of the assigned territory is a requirement for this role.

Join the Sales team at Forward Air, an industry-leading expedited LTL transportation company that is revolutionizing the logistics industry at the perfect time. Our innovative technology, extensive network, and unmatched service capabilities allow us to provide tailored solutions for businesses of all sizes, from local retailers to Fortune 500 companies. We are looking for dynamic sales professionals to join our team and help us continue to grow and expand across the country. With competitive compensation, excellent benefits, and opportunities for career growth, Forward Air is the perfect place to advance your sales career and make a lasting impact in the transportation industry. Join us today and be a part of the future of logistics!

Core Responsibilities & Duties:

* Create and execute a sales strategy to meet or exceed sales targets and increase market share in the region
* Develop new business and growing revenue by identifying net new customers/logos, conducting background research on potential customers, discussing the customer's supply chain with decision makers and other appropriate customer representatives, analyzing customer needs, and developing and implementing solutions
* Identify, develop, and qualify new sales opportunities through research, prospecting, and outbound calling
* Meet with customers to understand their needs and recommend appropriate transportation solutions that will benefit their business
* Build and maintain strong relationships with customers and serve as their main point of contact, providing them with exceptional customer service and ensuring customer satisfaction
* Collaborate with the sales team and other departments; including but not limited to operations, pricing, customer success, etc. to ensure customer needs are met and expectations are exceeded
* Provide accurate and timely reporting of sales activities and customer interactions in the company's CRM system (Salesforce)
* Continuously improve product and industry knowledge to stay up-to-date on market trends and competition
* Demonstrates initiative, organization, discipline, and adaptability while working in a team environment
* Other duties as assigned


* Bachelor's degree in Business, Sales, or a related field preferred
* 3+ years of experience in account management, preferably in the transportation or logistics industry
* Proven track record of achieving sales targets and growing accounts
* Excellent communication, negotiation, and interpersonal skills
* Strong problem-solving and decision-making abilities
* Ability to work independently as well as in a team environment
* Knowledge of CRM software (Salesforce) and Microsoft Office Suite
* Overnight travel may be required to meet customer demands


* The ideal candidate will possess a "can do" attitude with a "will do" work ethic
* Must have the ability to work in a fast paced/high volume sales environment

Forward Air is an Equal Opportunity employer.

Recommended Skills

  • Account Management
  • Adaptability
  • Business Development
  • Communication
  • Customer Demand Planning
  • Customer Satisfaction
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