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Office Coordinator, Opioid Treatment

Recovery Centers of America East Lansdowne Full-Time
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Position Overview:

The Office Coordinator will Assist Executive Director with projects and provide office assistance as required.

Specific Responsibilities:

  • Responsible for Human Resources tasks
  • Collection of bi-weekly time sheets from Supervisors
  • Preliminary preparation of payroll for submission to Executive Director
  • Maintenance of attendance records
  • Responsible for the billing window during medicating hours
  • To collect patient fees and record payments
  • To run daily deposit log detail report
  • To reconcile patient fees collected with cash deposit on Daily Cash Log and then prepare daily deposit--including, Daily Deposit Log Detail Report, Daily Cash Log, and deposit slip having money counted by Clinical Supervisor and Daily Cash Log co-signed by Clinical Supervisor or designate
  • To inform patients of all required associated treatment information appearing as alerts such as urine sample collection, counseling holds, and medical holds
  • Responsible for the patient accounts relating to the grant, if any, or Medicaid billing
  • Completion of all paperwork required for patient approval for a grant-funded slot, including household income determination, sliding fee determination, submission of patients' applications to the County, record keeping, preparation of monthly invoice for approval/signature of Chief Executive Director
  • Engages in necessary tracking and/or management of Medicaid billing
  • Private Pay: responsible for development of weekly administrative withdrawal list, sliding fee, past due balances. Maintain summary report on Excel spreadsheet
  • Responsible for inventory and ordering of all office supplies
  • Prepare correspondence and reports, etc. as directed by Executive Director
  • Answer telephone, taking messages as appropriate being sure to obtain caller's name, agency, and telephone number with area code, and a brief message
  • Be knowledgeable of and enforce agency policies and procedures
  • Other related duties/projects as assigned by Executive Director

Education and Experience:

  • Preferably business school training. Minimum of high school diploma
  • Experience in handling projects with minimal supervision. Self-starter
  • Knowledge of and experience working with Microsoft Word, Excel, and Access
  • Able to accurately type at least 50 words per minute
  • Excellent organizational skills
  • To possess the knowledge and understanding of how to recognize and manage an opiate and/or other drug overdose
  • Training/certification of CPR and Basic Life Support
  • To be culturally competent

Note: Since the Office Coordinator will have access to sensitive and confidential Human Resource and Grant information, the undersigned understands that he/she is strictly bound to confidentiality and that any information accessed is the property of Recovery Centers of America and is not to be discussed with or disclosed to anyone other than the Chief Executive Director or Program Sponsor.


Customer Service: Demonstrates concern for meeting internal and external customers' needs in a manger that provides satisfaction for the customer within the resources that can be made available.

Impact and Influence: Works effectively with and through others including those whom there is no formal authority over.

Project Management: Coordinates the diverse components of the project by balancing scope, time, cost, and quality.

Communication: Communicates well both verbally and in writing, creates accurate and punctual reports, delivers presentations, shares information and ideas with others, has good listening skills.

Work Environment: May work in a variety of environments including professional offices, clinics, hospitals, or out-patient facilities. They spend much of their time on their feet, actively working with patients.

Physical Demands: The employee is occasionally required to stand; walk; sit; reach with hands and arms; climb or balance; and stoop, kneel, crouch or crawl. The employee must occasionally lift and/or move objects up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision and the ability to adjust focus.

Travel: Travel is primarily local during the business day, although some out-of-the-area and overnight travel may be expected

Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled

Recommended skills

Balancing (Ledger/Billing)
Self Motivation
Customer Service
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