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Franchise in Lizton,Indiana
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Operations Manager (1st Shift)

Radial Brownsburg Full-Time
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About Radial: We are Radial, the leader in Omnichannel commerce technologies and operations. We enable our clients to profitably exceed customer expectations by taking on the complexity of their Omnichannel retail business and transforming it into a seamlessly orchestrated customer experience. To bring order to ordering. To make fulfillment more fulfilling. To keep commerce clicking. When we partner with our clients to execute their orders, payments, fulfillment, or customer care, our clients' promises become ours. Within our state-of-the-art distribution centers, we encourage associates to enjoy a great environment and place to work. We appreciate all that our associates strive to accomplish and in return, we offer competitive wages, excellent & comprehensive benefits and an opportunity for advancement. Learn more: http://www.radial.com/    Primary Job Responsibilities:   Radial helps companies of all sizes drive commerce growth -delivering exceptional, engaging shopping experiences online and offline. Radial enables Omnichannel commerce, multichannel retailing and digital marketing for the world's premier retailers and brands. Radial's comprehensive Omnichannel strategies and solutions, including commerce technologies, multichannel operations and marketing solutions, help its clients grow faster than the industry and faster than they could on their own. Radial enables retailers and brands to drive consumer engagement experiences across all touch points of the purchase lifecycle--anytime, anywhere and on any device. Essential Duties and Responsibilities: - Plan and monitor daily labor needs based on immediate and forecasted order and unit volumes. - Manage the facilities housekeeping program to ensure all areas are continuously free of all debris. - Create and maintain a well-trained staff that could be promoted through cross training and mentoring.   - Adherence to all management by objectives. - Manage financial budget in all areas of controllable expenses. - Review daily departmental goals, accomplishments and potential problems. - Ensures all orders are processed in an efficient, accurate and timely manner, ensuring proper procedures and training are provided to hourly associates. - Assigns work and monitors productivity to ensure high standards of quality, accuracy, housekeeping, merchandise damage minimization and safety. - Works to maintain high level of associate morale and recognition. - Responsible for training new associates. Provides coaching and feedback to exempt staff. - Performs evaluations of exempt associates. Cascades goals, mentors, and develops c supervisory staff. - Helps determine staffing needs for optimum departments operations. - Monitors SOP and implements new procedures to ensure that the overall operation runs effectively. - Ensures the Partner SLA's are adhered to at all times. - Maintains a working knowledge and complies with all company policies and procedures. - Consults with DC Management to ensure consistent use and enforcement of these policies and procedures. - Works closely with supervisors and leads to improve the quality and effectiveness of the overall operation. - Monitors staffing levels and partners with Talent Acquisition to ensure adequate staffing for present and future needs. Actively participates in the hiring process. - Oversees the development of associates by ensuring they are educated, given the proper tools to do their jobs, and can contribute to the total operation. - Contributes to safety and security program and ensures compliance from warehouse associates. - Collaborates with management across shifts. - Responsible for staffing/schedule planning - Other duties and responsibilities as assigned. Experience: - Individual should have direct to consumer experience in a distribution or fulfillment environment. - Management experience with the responsibilities of 40 non-exempt associates a plus. A minimum of one or more exempt associate management. - Experience, preferably in a large, high volume fulfillment environment with demonstrated leadership qualities - Experience utilizing WMS and other automated systems and equipment including EDI, RF equipment, sortation, automated conveyor belts and forklift is highly preferred. - Experience in a high SKU, multi partner, fast pace environment. - Excellent problem-solving skills with the ability to think on your feet, work independently, make decisions and take appropriate actions. - Skilled at managing a team of individuals with differing levels of skill to enable them to achieve performance and quality standards. Lead by example and training new associates. - Provide coaching and feedback to hourly staff. Performs evaluations of hourly associates. - Development and implementing performance metrics. - Excellent organizational skills and communication skill with the ability to prioritize. - Previous team building experiences a plus. - Bachelor's degree preferred but not required Hours Monday - Friday 8am - 5:30p. Must be flexible to work additional hours.
Experience: Individual should have direct to consumer experience in a distribution or fulfillment environment. Management experience with the responsibilities of 40 non-exempt associates a plus. A minimum of one or more exempt associate management. Experience, preferably in a large, high volume fulfillment environment with demonstrated leadership qualities Experience utilizing WMS and other automated systems and equipment including EDI, RF equipment, sortation, automated conveyor belts and forklift is highly preferred. Experience in a high SKU, multi partner, fast pace environment. Excellent problem-solving skills with the ability to think on your feet, work independently, make decisions and take appropriate actions. Skilled at managing a team of individuals with differing levels of skill to enable them to achieve performance and quality standards. Lead by example and training new associates. Provide coaching and feedback to hourly staff. Performs evaluations of hourly associates. Development and implementing performance metrics. Excellent organizational skills and communication skill with the ability to prioritize. Previous team building experiences a plus. Bachelor's degree preferred but not required
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Job ID: JO-1906-5078

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