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Account Associate-(Remote) job in Jacksonville at Prudential

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Account Associate-(Remote) at Prudential

Account Associate-(Remote)

Prudential Work from Home/Remote Full-Time
Job Classification:

Sales - Sales

Prudential is looking for high energy individuals as Account Associates to facilitate the processing of new business life insurance applications who will train and work virtually in the comfort of your home! That's right! Join the Prudential team now for this amazing opportunity to launch your career while enjoying all the benefits of being at home!

The Account Associate is responsible for service activities that may be organized by product line or by producers (i.e. captive agents independent agents/brokers) who are purchasing or have already purchased our products providing problem resolution and operations and administrative support.

Respond to producer inquiries via phone or email, research records to resolve discrepancies or expedite cases to ensure customer focus. Directly handle basic inquiries, interact with other internal functions (i.e. sales/marketing and operations) and partner with sales to enhance producer relationships focusing on service support. Typically has a minimum of 1 year customer service experience.


* 2-4 years previous customer service experience is desired

* Case manager experience helpful

* Good communication skills

* Good organizational skills

* Ability to handle multiple priorities


Note: Prudential is required by state specific laws to include the salary range for this role when hiring a resident in applicable locations. The salary range for this role is from $43,400.00 to $64,700.00. Specific pricing for the role may vary within the above range based on many factors including geographic location, candidate experience, and skills. Roles may also be eligible for additional compensation and/or benefits. Eligibility to participate in a discretionary annual incentive program is subject to the rules governing the program, whereby an award, if any, depends on various factors including, without limitation, individual and organizational performance. In addition, employees are eligible for standard benefits package including paid time off, medical, dental and retirement.

Prudential Financial, Inc. of the United States is not affiliated with Prudential plc. which is headquartered in the United Kingdom.

Prudential is a multinational financial services leader with operations in the United States, Asia, Europe, and Latin America. Leveraging its heritage of life insurance and asset management expertise, Prudential is focused on helping individual and institutional customers grow and protect their wealth. The company's well-known Rock symbol is an icon of strength, stability, expertise and innovation that has stood the test of time. Prudential's businesses offer a variety of products and services, including life insurance, annuities, retirement-related services, mutual funds, asset management, and real estate services.

We recognize that our strength and success are directly linked to the quality and skills of our diverse associates. We are proud to be a place where talented people who want to make a difference can grow as professionals, leaders, and as individuals. Visit to learn more about our values, our history and our brand.

Prudential is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender identity, national origin, genetics, disability, marital status, age, veteran status, domestic partner status , medical condition or any other characteristic protected by law.

The Prudential Insurance Company of America, Newark, NJ and its affiliates.

Note that this posting is intended for individual applicants. Search firms or agencies should email Staffing at [ Email address blocked ] - Click here to apply to Account Associate-(Remote) for more information about doing business with Prudential.


If you need an accommodation to complete the application process, which may include an assessment, please email [ Email address blocked ] - Click here to apply to Account Associate-(Remote).

Please note that the above email is solely for individuals with disabilities requesting an accommodation. If you are experiencing a technical issue with your application or an assessment, please email [ Email address blocked ] - Click here to apply to Account Associate-(Remote) to request assistance.

Recommended Skills

  • Administration
  • Communication
  • Coordinating
  • Customer Service
  • Multitasking
  • Problem Solving
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