REQ#: RQ141925 Requisition Type: Regular Your Impact Own your opportunity to serve as a critical component of our nation's safety and security. Make an impact by using your expertise to protect our country from threats. Job Description GDIT is looking for a Training Manager that holds an active TS/SCI with poly clearance for a position located in Reston, VA in support of our GC3 program. GDIT is supporting Microsoft's Government Cloud Collaboration Center (GC3) by providing end-to-end operational support for the Azure core and Office365 platform. Operational support is comprised of five workstream teams: Livesite, Identify Incident Management, Network Management, Tech Ops and Customer Reported Incidents. These teams span across various product groups, including Azure, Active Directory (AAD), and Office365. The services will be 24x7x365 and operated from three Microsoft SOCs in Redmond, WA, Reston, VA and Elkridge, MD. Essential job functions: * Conduct and lead technical training program in support of onboarding, orientation to program, products, accesses, applications and systems to train, inform and equip the workforce
* Provide continual training updates and guidance, assigning training to all employees on program
* Responsible for coordinating and initial training of all new hire resources
* Maintain training metrics and reporting
* Ensure employees on program have and maintain all the accesses, badges, etc needed to execute
* Process Change Notification (PCN) training and acknowledgement * Training responsibilities may be delivered at a regional or global level
* Uses Metrics to initiate performance improvements and other initiatives * Incorporate GDIT process, Microsoft Processes and government customer processes into an integrated training portfolio Required Qualifications: * BS or equivalent + 5 years of related experience * TS/SCI with Poly clearance * Open to work hours that align with operational needs
* Candidate must be a team player and have the ability to adapt in a dynamic, fast-paced environment * Ability to multi-task and keep well organized
* Excellent verbal and written communication skills
* Customer service acumen
* Experience with training from a management perspective is preferred
* Ability to work independently and make decisions
* Experience leading projects preferred Work Requirements .cls-1{fill:none;stroke:#5b6670;stroke-miterlimit:10;stroke-width:2px;} Years of Experience 5 + years of related experience * may vary based on technical training, certification(s), or degree .cls-1{fill:none;stroke:#5b6670;stroke-miterlimit:10;stroke-width:2px;} Travel Required 10-25% .cls-1{stroke-width:1.5px;}.cls-1,.cls-2,.cls-3{fill:none;stroke:#5d666f;stroke-miterlimit:10;}.cls-2{stroke-width:2px;} Citizenship U.S. Citizenship Required About Our Work We are GDIT. The people supporting some of the most complex government, defense, and intelligence projects across the country. We deliver. Bringing the expertise needed to understand and advance critical missions. We transform. Shifting the ways clients invest in, integrate, and innovate technology solutions. We ensure today is safe and tomorrow is smarter. We are there. On the ground, beside our clients, in the lab, and everywhere in between. Offering the technology transformations, strategy, and mission services needed to get the job done. COVID-19 Vaccination GDIT does not have a vaccination mandate applicable to all employees. To protect the health and safety of its employees and to comply with customer requirements, however, GDIT may require employees in certain positions to be fully vaccinated against COVID-19. Vaccination requirements will depend on the status of the federal contractor mandate and customer site requirements. GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.