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Consultant - CBO - Operations Transformation, Financial Services at Deloitte

Consultant - CBO - Operations Transformation, Financial Services

Deloitte Mechanicsburg, PA (Onsite) Full-Time
Consultant, Operations Transformation, Financial Services Industry


Offering - What we do

Operations Transformation practitioners serve as trusted advisors to our clients, combining strategic thinking with deep industry knowledge to solve complex business problems in a team-based environment. We architect operating models and processes that enable growth, optimize capital, and maximize operational efficiency.

Industry - Who we serve

Deloitte's Financial Services Industry consulting practice is the largest in the world, serving over 90% of Fortune 500 banking, insurance, securities, investment management, and real estate companies.


Candidate profile

The ideal candidate will be curious, analytical, and confident, with a natural drive exceed immediate project requirements and overcome obstacles. A genuine passion for the financial services industry, combined with relationship-building, leadership, and communication skills will be critical to success. Candidates should be energized by continuous personal improvement, proactively seeking out new skills and perspectives, exhibiting openness to coaching from senior colleagues, and contributing to the development of junior staff.

Your role

You will work on engagements in a team-based environment, partnering directly with clients, fellow Operations Transformation practitioners, and Deloitte consultants from complementary disciplines. As a Consultant, you will play a key role on the team, gathering and analyzing information, formulating and testing hypotheses, and developing actionable recommendations. You will often help present your team's findings to senior client stakeholders and implement recommendations.

Required qualifications

+ 2+ years of strategy and/or operations transformation experience at a top-tier consulting firm OR a financial services institution

+ Track record of working in a collaborative, team-based environment to solve business challenges and drive change in large organizations

+ Exceptional quantitative and qualitative problem-solving skills

+ Ability to communicate complex ideas effectively, both verbally and in writing (e.g., MS PowerPoint)

+ Bachelor's degree

+ Ability to travel up to 50%, on average, based on the work you do and the clients and industries/sectors you serve

Preferred skills

+ Advanced degree (e.g., MBA, PhD)

+ Subject matter expertise in a financial services sub-area like Retail Banking, Commercial Banking, Transaction Banking, Wholesale Banking, Cards & Payments, Wealth Management, Investment Management, Real Estate, Private Equity, Capital Markets, Insurance Products, Underwriting, Claims, Policy Administration, or Distribution

+ Experience with financial services sector technology platforms and digital innovation

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.

Recommended Skills

  • Administration
  • Analytical
  • Business Efficiency
  • Capital Markets
  • Claim Processing
  • Coaching And Mentoring
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