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  • East Providence, RI 02916

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Customer Service Representative - Call Center

Advantage Resourcing • East Providence, RI

Posted 1 month ago

Job Snapshot

Full-Time
Employment - Recruiting - Staffing
Customer Service

Job Description

Customer Service Representative - Call Center - Rumford, RI

Seeking a self motivated Customer Service Representative for a cable harnessing company.

Temp to Hire opportunity - monthly bonus when hired direct by company at 3 months

Hours: Monday to Friday 9:30am - 6:00pm

GENERAL DESCRIPTION:
A Customer Service Representative interacts with customers to provide information in
response to inquiries about products and services, processes orders, and handles and resolves complaints; receives and processes incoming orders via mail, phone, or fax.

Must have good computer skills, experience with data entry and in a FAST paced environment!!!

RESPONSIBILITIES

  • Accurately and timely enter orders, return authorizations, change notes and other pertinent information into computer, in accordance with company processes and procedures
  • Communicate with customers and employees by phone, in person or via email, with respect to products and services, orders, status information (including shipping dates and delays), and complaints/issues, in a courteous and professional anner
  • Keep accurate and timely records of customer orders, conversations, complaints and aions taken, in accordance with company processes and procedures
  • Assist igus employees with customer orders and issues
  • Answer incoming phone lines
  • Fill in as Switchboard Operator, when requested to do so by supervisor
  • Perform other office, clerical, and administrative duties as assigned from time to time by nagement
  • Proficient in the use of MS Office

Keywords: Customer Service Representative, Support, Customer Service

About Advantage Resourcing

At Advantage Resourcing, our primary objective is to perfectly align the best people with the appropriate jobs. These jobs may be temporary assignments or career positions. We place talented people in a wide variety of jobs working with our client companies in areas such as: engineering, IT, technical, manufacturing, skilled trades, distribution, call centers, clerical, accounting, finance and sales.

Our strength is being able to solve our clients workforce needs by matching people that have the right skills, knowledge and motivation to each opportunity. Advantage Resourcing can help you discover the personal and career success you desire.

The Company supports affirmative action and equal employment opportunity. The Company will provide equal employment in employment practices to all applicants for employment. Employment decisions shall be made without regard to any protected characteristic such as, but not limited to, race, color, religion, gender, age, disability, national origin, ancestry, citizen status, gender identity, sexual orientation, marital status, status in regard to public assistance, disabled veterans, recently separated veterans, Armed Forces service medal veterans and other protected veterans, genetic information and other legally protected classes. Furthermore, the Company is an E-Verify employer. Information provided on this application will not be used for any discriminatory purposes. The Company complies with all applicable federal, state and local non-discrimination laws and regulations. The Company will provide reasonable accommodations in the application or interviewing process. If you need a reasonable accommodation in the application or interviewing process, please contact us.



Additional Details:  

Job ID:
109-193811

Location:
Rumford, RI

Job Type:
Full Time, Temp Position

Posted:
4/24/2019

Contact: alicia.campanella@advantageresourcing.com

Job ID: 109193811
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