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Job Requirements of Senior Employee Relations & Investigations Specialist-Senior Administrative Analyst-Human Resources:
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Employment Type:
Full-Time
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Location:
Ellicott City, MD (Onsite)
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Senior Employee Relations & Investigations Specialist-Senior Administrative Analyst-Human Resources
Location : Columbia, MD
Job Type: Full Time
Job Number: 25-00559
Department: County Administration
Division: County Admin - Human Resources
Opening Date: 03/06/2025
POSITION SUMMARY/CLASS DESCRIPTION
Howard County:
Conveniently located in the heart of central Howard
Howard County Government:
Howard County Government is a leader in innovation, best practices and sustainability. It is consistently ranked as one of the best places to live and work in the country. In 2024, Howard County Government received a record-breaking 63 Achievement Awards from the National Association of Counties (NACo) - the most awards in the state of Maryland, and the fifth highest in the nation, as compared to more than 3000 counties. NACo Achievement Awards are the premier national honor to recognize innovative and transformative programs that provide new services for county residents, improve existing programs, upgrade working conditions, and enhance citizen participation and public policy making.
What are we looking for?
We are looking for outstanding individuals to join our team and contribute to excellence in Howard County operations.
What you'll like most about working at Howard County Government:
- We are committed to workplace excellence in every area of County government.
- We have a highly talented, diverse, and inclusive workplace. Your input will not only be heard but it will be encouraged!
- We offer competitive compensation and great benefits including medical, retirement, and wellness programs.
- As a member of the Howard County Government team, you'll be helping drive our culture and directly impact what makes us an amazing place to work.
POSITION SUMMARY:
The Senior Employee Relations & Investigations Specialist plays a vital role in promoting a positive workplace culture. This position focuses on conducting thorough investigations, addressing employee relations matters, and developing innovative workforce policies and training programs. You will provide expert guidance on labor and employment matters across multiple departments, ensuring compliance with laws, policies, and collective bargaining agreements.
Key Highlights of the Role:
- Conduct impartial investigations into employee concerns, including misconduct, discrimination, harassment, and other workplace issues.
- Serve as a trusted advisor to managers and employees, providing guidance on performance management, employee relations, and policy compliance.
- Lead the development and implementation of innovative policies and training initiatives to enhance workforce engagement and productivity.
- Work collaboratively with union representatives to address and resolve employment matters.
CLASS DESCRIPTION:
Performs advanced professional level administrative work, which may include supervisory responsibility, under general supervision from an administrative or technical superior. Work includes the analysis and coordination of complex administrative matters; researching, reviewing, and analyzing legislative, budget, personnel, purchasing and policy issues; and supervising one or more major functional office programs or activities.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Include the following. Other related duties may be assigned.
Senior Employee Relations Specialist/Investigator:
Under general direction, assists with the administration and oversight of human resources policies, programs, and services.
The position functions as a subject matter expert to multiple departments with a focus on labor relations/investigations and a range of other employment matters. Duties may include a combination of assignments to support county operations.
Conducts impartial investigations of complaints of employee misconduct, work complaints, or other employee concerns, including for example, complaints based on violation of County regulation and policies, allegations of discrimination and harassment on the basis of protected class status, retaliation, workplace violence, and misuse of County property.
Analyzes allegations of the complaint and researches applicable regulations and policies associated with those complaints to identify the appropriate violation(s) to investigate.
Develops an investigation plan and researches background information related to the complainant, respondent, witnesses, and other related parties. Provides notifications of the investigation to appropriate parties, including respondents, witnesses, and applicable unions.
Documents the findings of the investigation process in a timely fashion by preparing an investigation report for formal investigations and other fact-finding reports, position statements, and case files. Conduct telephone, in-person, or video interviews, and assists with responses to requests for information or interrogatories; Prepare timely investigation reports and other fact-finding reports, position statements, and case files.
Addresses employee relations issues, such as misconduct, work complaints, or other employee concerns. This may also include review, analysis and making recommendations on a variety of formal and informal actions proposed by all levels of management.
Reviews issues to ensure consistent and clear guidance on the application of organizational policies, County Code and collective bargaining agreements.
Investigates, gathers and analyzes information to ensure that employment actions comply with established policies, HR laws, and Collective Bargaining Agreements.
Counsels managers/employees on variety of employment matters and actions including but not limited to application of policies, hiring and promotional actions, performance management, coaching, disciplinary reviews, etc.
Analyzes complaints, conducts a wide variety of investigations, and provides recommendations to management for the handling of formal and informal complaints.
Analyzes, researches, provides recommendations, and drafts new policies or updates existing policies on a variety of employment, organizational, and programmatic issues in compliance with evolving and current laws and organizational standards. Provides training to managers and employees on best practices and County policy.
Prepares written communications, attends meetings, and develops other presentations on employee/management matters. Researches data and HR trends to ensure programs meet best practices, remain current, and reflect workforce needs.
Attends hearings and participates as a witness as needed.
Works with bargaining unit representatives to address employment concerns.
MINIMUM REQUIRED EDUCATION/EXPERIENCE
Bachelor's Degree and four (4) years related experience or equivalent combination of education and experience.
PREFERRED EDUCATION, KNOWLEDGE, SKILLS AND ABILITIES:
Human Resources related experience.
Previous experience conducting workplace investigations.
Demonstrated investigation and report writing experience.
Demonstrated experience with development, revision, and implementation of policy for an organization's workforce.
Demonstrate knowledge of a wide range of Title VII and employment-related laws, rules, and regulations to provide comprehensive analysis of case assignments.
Excellent written communication skills to include proven ability to communicate effectively through e-mail, in-person, and oral presentations.
Good project and time management skills with the ability to manage multiple cases at once.
Proven ability to show initiative, assertiveness, and resourcefulness to address customer needs.
Ability to be dependable, accountable, and successfully perform in a telework and independent investigator environment with limited supervision when needed.
Ability to practice initiative, balanced with appropriate judgment to update or consult with management or supervisors when needed.
Demonstrated experience performing complex professional human resources functions which includes participation with management to develop legally defensible policies and procedures.
Experience advising, counseling, and training supervisors and management in employee performance and employee relations matters.
Critical thinking skills, a strong work ethic, solid organizational and time management skills, flexibility, and a willingness to adapt to sudden changes.
PHYSICAL DEMANDS AND WORK ENVIRONMENT:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to sit. The employee is occasionally required to stand; walk; and use hands. Specific vision abilities required by this job include close vision, distance vision, and ability to adjust focus.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Employees are required to travel to different work sites.
The noise level in the work environment is usually quiet.
LANGUAGE SKILLS, MATHEMATICAL SKILLS AND REASONING ABILITY:
Ability to write complex reports and correspondence in such a manner as to be understandable by readers not familiar with human resources terminology.
Ability to read and interpret complex documents related to areas of responsibility.
Ability to speak effectively before groups.
Knowledge of methods and techniques employed in gathering and compiling data. Ability to use computerized methods to research information.
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
ADDITIONAL INFORMATION:
TO APPLY: You must complete an employment application online to be considered for this recruitment. Resumes cannot be substituted for completion of the job application work history. No paper applications will be accepted.
Selected candidates may be subject to drug screening, background screening, and reference checks.
At time of application, please submit a copy of any college degree, coursework, licenses, or certifications that you have referenced on your application. Applicants who have education obtained outside of the U.S. may need to provide proof of the equivalent U.S. education as determined by a foreign credential evaluation service, such as the National Association of Credential Evaluation Services (
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Howard County Government is not sponsoring employees in application of the H-1B Visa or providing an extension of an existing H-1B Visa. All applicants must be legally authorized to work in the United States under the Immigration Reform and Control Act of 1986.
Howard County is an Equal Employment Opportunity Employer, and we are committed to a workplace that values diversity, equity, and inclusion. The County prohibits discrimination on the basis of race, color, religion, age, sex, ancestry, creed, national origin, disability status, genetics, marital status, military service, sexual orientation, gender identity/expression or any other characteristic protected by federal, state or local laws. Applicants requiring accommodations during the hiring process should contact the Office of Human Resources directly at . Requests for accommodations should not be attached to the application.
The following is a summary of the benefits available to Howard County employees who hold full-time benefit-eligible positions. Employees in positions covered by a bargaining agreement should consult their union contract for other specific benefits. Additional details are also available in the Employee Manual and in summary plan descriptions which are available in the Office of Human Resources or at
FLEXIBLE BENEFITS PLAN: Under the County's flexible benefits plan called CountyFlex, employees may elect to enroll in medical insurance plans, dental insurance plans, optional life insurance, dependent life insurance, and healthcare and dependent care flexible spending accounts. Employee contributions to these benefits are made on a pre-tax basis. Information concerning enrollment options, plan rates and a benefits comparison chart are available in the Office of Human Resources.
GROUP TERM LIFE INSURANCE: Employees receive a group term life insurance benefit equal to 2 times their annual salary at no cost. Accidental death and dismemberment coverage is included. The County pays the entire cost for this benefit. Employees may purchase additional coverage under the CountyFlex benefits plan.
PAID LEAVE BENEFITS: Annual and Disability Leaves are accrued over 24 pay periods each year. Personal leave is credited on January 1st each year. Use of Annual, Disability and/or Personal Leave requires supervisory approval.
ANNUAL LEAVE: During the first 5 years of employment, employees accrue the equivalent of 13 days per year. From years 6 through 10, the accrual is the equivalent of 16 days per year. From years 11 through 20, the accrual is the equivalent of 19 days per year. From year 21 on, the accrual is the equivalent of 21 days per year. Annual leave may not be used during the first 6 months of employment. A maximum of 40 days may be carried over from one fiscal year to the next.
DISABILITY LEAVE: Employees accrue the equivalent of 1 day per month (12 days per year). There is no maximum accrual. This leave may be used for the disabling illness/injury of the employee, spouse or minor child or for a serious medical condition approved under F.M.L.A. Absences of over 3 days must be substantiated by a physician's certificate.
PERSONAL LEAVE: Employees receive 6 personal leave days each calendar year to be taken during the calendar year. Employees hired after April 30th receive 4 days of personal leave that year; those hired after August 31st receive 2 days; and those hired after November 30th receive no personal leave for that year. Personal leave may not be carried over.
HOLIDAYS: Employees are paid for the following holidays: New Year's Day; Martin Luther King Day; President's Day; Good Friday; Memorial Day; Juneteenth; Independence Day; Labor Day; Columbus Day; Veteran's Day; Thanksgiving Day; Friday after Thanksgiving Day; Christmas Day.
OTHER PAID LEAVE: Other paid leave will be granted for approved jury duty, military leave, bereavement leave and official leave. Unpaid leave will be granted in accordance with the Family and Medical Leave Act.
RETIREMENT: Howard County sponsors a defined benefit plan for its employees. participation in the plan is mandatory. Employees are required to make contributions to the plan, which are taken on a pre-tax basis. Contribution rates are dependent upon the plan in which the employee participates (general plan, or police and fire plan). The County contributes an additional percentage sufficient to ensure that each plan is adequately funded. Complete details are available in the summary plan descriptions which are available in the Office of Human Resources.Howard County Retirement Plan: Employees contribute 3% of salary to the plan. Sheriff Deputies hired after 7/1/2021 contribute 8.5% of salary to the plan. All eligible Corrections Employees must enroll in the Corrections Employees Enhanced Benefit and must contribute 8.5% of salary to the plan.Howard County Police and Fire Employees' Retirement Plan: Sworn police officers and career firefighters must participate in this plan. Police employees contribute 11.6% of salary and Fire employees contribute 7.7% of salary to the plan.
SOCIAL SECURITY: Participation is mandatory. Employees contribute at the current established rate.
457(b) DEFERRED COMPENSATION PLAN: Employees are eligible to participate in an IRS 457(b) deferred compensation program. This plan allows employees to defer a portion of their income on a pre-tax basis. Contributions are invested at the employee's direction on a tax deferred basis.
EMPLOYEE ASSISTANCE PROGRAM: Employees experiencing problems that affect their personal lives and job performance may take advantage of confidential assessment and referral services.
EDUCATIONAL ASSISTANCE: Employees may apply for reimbursement for tuition costs after completion of 6 months of employment. Prior course approval is required. The maximum annual reimbursement is $2500 contingent upon County funding.
PAID PARENTAL LEAVE: Employees who have worked for the county for at least twelve (12) months are eligible for twelve (12) weeks of paid parental leave in connection with the qualifying birth of a child, or the placement of a child with an employee for adoption or foster care. Leave must be used within the 12 months following the birth or placement.
LONG TERM DISABILITY BENEFITS: Employees who have completed 6 months of service are enrolled in the LTD plan. After 6 months of disability, plan may pay 60% of base monthly pay up to $2500 per month. The County pays the entire cost of this benefit.
DISABILITY LEAVE BANK: Employees have established a Disability Leave Bank to which employees may donate disability leave in order to be eligible to receive salary and benefit protection when they are absent due to a serious disabling illness or injury and have exhausted all accrued leave. Employees are eligible to join the Bank after having completed 1 year of employment. Administration of the Bank, including the review and approval of claims for grants of time, is handled in accordance with the Bank's Rules and Regulations which are available in the Office of Human Resources.
VOLUNTARY BENEFIT OPTIONS: Employees may elect to enroll in long term care insurance, critical illness insurance, short term disability income protection, and universal life insurance.
CREDIT UNION: Employees may participate in the Tower Federal Credit Union through payroll deductions. Loans are also available to qualified applicants.
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Your application, which includes any associated supplemental questions, must be complete at the time of submission and must clearly articulate the required work experience relevant to the position for which you are applying. The submitted electronic document must outline accurate dates to include (month and year) in association with each work history entry. Vague descriptions of experience will not be considered. Please include all pertinent experience in your application to include, full or part time, volunteer, military, acting capacity, or any other such work history that is applicable to the position for which you wish to be considered. Descriptions of duties that state "see resume" will negatively impact your candidacy as resumes cannot be substituted in lieu of a completed application. Applicants will not be contacted for clarification or additional information.
- I have read and understand the language outlined above.
02
Which best describes your level of education?
- High School
- Some college
- Associate's Degree
- Bachelor's Degree
- Master's Degree
03
If you possess a degree from an accredited college or university, was your degree conferred in Human Resources, Organizational Development or a closely related field? If so, of the choices list below, please select the option that most closely reflects your academic background.
- Yes, I possess a Bachelor's degree in Human Resources, Organizational Development or a closely related discipline.
- Yes, I possess a Master's degree in Human Resources, Organizational Development or a closely related discipline.
- Not Applicable.
04
Do you possess four (4) or more years of professional human resources work experience in employee relations and investigations, management consultation and other related human resources generalist activities?
- Yes
- No
05
Do you possess experience performing complex human resources functions which include participation with management to develop legally defensible policies and procedures?
- Yes
- No
06
If you possess experience performing complex human resources functions which includes participation with management to develop legally defensible policies and procedures, please explain where you acquired this experience include your employer, position title, dates of employment, and position responsibilities. Be advised that "See Resume" is not an adequate response.
07
Do you possess experience providing professional consultation and advice and policy and procedure interpretation to management and others on diverse employment matters?
- Yes
- No
08
If you possess experience providing professional consultation and advice and policy and procedure interpretation to management and others on diverse employment matters, please explain where you acquired this experience include your employer, position title, dates of employment, and position responsibilities. Be advised that "See Resume" is not an adequate response.
09
Do you possess a working knowledge of employment laws and court decisions that impact the human resources field?
- Yes
- No
10
Do you possess experience investigating employee/applicant allegations of discrimination, harassment, misconduct, and/or other violations of employer policy, procedure, rules and regulations?
- Yes
- No
11
Do you possess any experience working with bargaining unit representatives to address employment concerns?
- Yes
- No
12
If you possess any experience working with bargaining unit representatives to address employment concerns, please explain where you acquired this experience include your employer, position title, dates of employment, and position responsibilities. Be advised that "See Resume" is not an adequate response.
13
Do you possess federal, state or local governmental human resources/employment work experience?
- Yes
- No
14
If you possess federal, state or local governmental human resources/employment work experience, please explain where you acquired this experience include your employer, position title, dates of employment, and position responsibilities. Be advised that "See Resume" is not an adequate response.
15
Which of the following best describes your level of proficiency with Microsoft Office Suite 365?
- Beginner
- Intermediate
- Advanced
- None
16
Are you available to work evenings and weekends on an as needed basis?
- Yes
- No
17
How did you hear about this position?
- NEOGOV/GOVT Jobs
- Linked In
- Maryland Association of Counties
- National Association of Counties
- CEAM
- ASCE
- Indeed
- Employee Referral
- Maryland Hispanic Chamber of Commerce
- Maryland Recreation and Parks Association (MRPA)
- Handshake
- Career Fair
- Lutheran Immigration and Refugee Service
- International Foundation of Employee Benefit Plans
- Insight Global
- Other
18
If you indicated "Other" in Question #17 above, please indicate specifically how you became aware of this position. Otherwise, indicate "N/A."
19
I understand I am responsible for maintaining the accuracy of my contact information, including my street address, my e-mail address, and my contact telephone numbers. My failure to maintain accurate contact information may result in my not receiving information regarding this job announcement and/or may result in my not being further considered for this employment opportunity. To update this information visit www.governmentjobs.com, click on the "career seekers" link, and follow the prompts.
- I have read and understand the language outlined above.
20
I certify that the information submitted in this application is true and correct to the best of my knowledge. I understand that providing false, erroneous, and/or misleading information may result in elimination from the hiring process and termination of employment if hired.
- I have read and understand the language outlined above.
Required Question
Recommended Skills
- Administration
- Assertive
- Claim Processing
- Collective Bargaining
- Communication
- Critical Illness Insurance
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