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  • Indianapolis, IN

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Tech Support Associate

Altair • Indianapolis, IN

Posted 8 days ago

Job Snapshot

Degree - High School
Other Great Industries
Information Technology


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Job Description

Altair ProductDesign is a global, multi-disciplinary product development consultancy of more than 700 designers, engineers, scientists, and creative thinkers. As a wholly owned subsidiary of Altair Engineering, Inc. (, this cross-functional organization is best known for its leadership in combining human and machine creativity to fuel innovation, automate processes, and develop new methods. Altair ProductDesign firmly advocates a user-centered, team-based design approach, and utilizes proprietary simulation and optimization technologies to help clients bring innovative, profitable products to market faster.

  • Seeking successful candidate with extensive knowledge to perform a wide variety of technical tasks in support of processes, quality control, calibration, laboratories, production/test environment, line maintenance and/or chemical handling.
  • Tests, maintains and installs a wide variety of electronic, electromechanical, and mechanical, computer, and/or equipment.
  • May assist in the development of procedures. Selects, sets up and operates engineering and scientific equipment.
  • Observes, analyzes and reports test data.
  • Utilizes various engineering and scientific drawings, manuals and other related documentation in the performance of their tasks.
  • May include configuration/data management.
  • Checks for work correctness. 

Required Skills: 

  • 4 years of experience in electronics industry or equivalent military electronics experience
  • Work directly from approved procedures, schematics, and verbal instructions 
  • Isolate problems between the test environment (test station, interface adapter, test cables, etc.) and the units under test and resolve as necessary 
  • Select appropriate test equipment and configure it based on test specifications 
  • Interpret test data (plots, graphs, tabulated parameters, etc.) to determine pass/fail condition and determine when further analysis is needed 
  • Effectively communicate technical issues by generating comprehensive failure entries which correlate failure modes back to the associated test specification(s) 
  • Strong understanding of depot based electronic repair work and how that is used 
  • Well versed in computer architectures and data protocols in order to facilitate networking/interfacing with other test equipment 
  • Experienced in the use of computers and software applications (both desktop and technical) 
  • US Citizen with ability to obtain and maintain a Secret Clearance 
  • Ability to work in a fast-paced depot/manufacturing/production test and repair environment 
  • Must be in good physical condition given that this position requires lifting, walking, and could involve stair/ladder climbing at the test range(s) 
  • Must be willing to work all shifts 

Desired Skills: 

  • Troubleshoot electronic circuits to component level and effectively identify failure trends 
  • Direct experience Defense based systems 

Required Education: 

  • High School Diploma or GED


Job ID: 32116
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