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Data Technician at UnitedHealth Group

Data Technician

UnitedHealth Group Work From Home, TX Full-Time

Combine two of the fastest-growing fields on the planet with a culture of performance, collaboration, and opportunity and this is what you get. Leading edge technology in an industry that's improving the lives of millions. Here, innovation isn't about another gadget, it's about making health care data available wherever and whenever people need it, safely and reliably. There's no room for error. Join us and start doing your life's best work.(sm)

This position works under the supervision of the CQM Scientific Studies Manager and will be responsible for the collection of Healthcare Effectiveness Data and Information Set (HEDIS) – like data from VA CCN providers. This position will be responsible for requesting and entry of HEDIS-like data into an internal database and assure data quality. Responsibilities include the collection of provider performance data (e.g., HEDIS, Hospital Compare and other internal/external data sources) running reports and conducting data analysis to review and monitor provider performance. Assists the CQM studies team with conducting quality studies and quality improvement projects, provide support to the patient safety team as needed, assist with developing new comprehensive reporting needs for the studies team as needed.

You’ll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges. 

Primary Responsibilities:

  • Data entry of received quality and performance outcome provider template results

  • Sending follow up provider requests as appropriate

  • Create comprehensive reporting specification requirements from HEDIS, Hospital Compare and other data sources

  • Perform data analysis, Collaborate with other CQM, fulfillment, staff, and other stakeholders regarding High Performing Providers/Centers of Excellence

  • Maintains confidentiality and non-discoverability of all activities

  • Collaborates with the studies team to review and monitor providers to improve the delivery of clinical quality health care

  • Contributes to the creating, reviewing, and revising of high performing provider database

  • Assists with clinical quality studies including entry of data, reporting and monitoring

  • Works with provider quality and performance review, monitoring, and improvement activities

  • Analysis of dashboards, data visualizations, and decisions aids to support the department

  • Assist in the development of VA CCN Patient Safety Initiatives

  • Performs all other duties as assigned

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

  • Undergraduate Degree OR 2+ years of healthcare experience

  • 2+ years of data entry experience in healthcare quality related activities

  • 2+ years of computer experience with emphasis on Excel, Access, and PowerPoint

  • Reliable internet service with download speeds of 25Mbps or faster and minimum upload speed of 3Mbps

  • Full COVID-19 vaccination is an essential job function of this role. Candidates located in states that mandate COVID-19 booster doses must also comply with those state requirements. UnitedHealth Group will adhere to all federal, state, and local regulations as well as all client requirements and will obtain necessary proof of vaccination, and boosters when applicable, prior to employment to ensure compliance. Candidates must be able to perform all essential job functions with or without reasonable accommodation

Preferred Qualifications:

  • Intermediate level of proficiency with research methodology, HEDIS measures, benchmarking

  • Intermediate data analytics skills with the ability to generate, analyze, synthesize, and organize quality data in appropriate reporting format

  • 6+ months of experience leading teams

Additional Competencies:

  • Excellent interpersonal, communication, and writing skills

  • Ability to work in a fast-paced dynamic environment

To protect the health and safety of our workforce, patients, and communities we serve, UnitedHealth Group and its affiliate companies require all employees to disclose COVID-19 vaccination status prior to beginning employment. In addition, some roles and locations require full COVID-19 vaccination, including boosters, as an essential job function. UnitedHealth Group adheres to all federal, state, and local COVID-19 vaccination regulations as well as all client COVID-19 vaccination requirements and will obtain the necessary information from candidates prior to employment to ensure compliance. Candidates must be able to perform all essential job functions with or without reasonable accommodation. Failure to meet the vaccination requirement may result in rescission of an employment offer or termination of employment.

Careers with Optum. Here's the idea. We built an entire organization around one giant objective; make health care work better for everyone. So, when it comes to how we use the world's large accumulation of health-related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life's best work.(sm)

*All Telecommuters will be required to adhere to UnitedHealth Group’s Telecommuter Policy.

Colorado, Connecticut or Nevada Residents Only: The salary range for Colorado residents is $21.68 to $38.56. The salary range for Connecticut / Nevada residents is $23.94 to $42.40. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives  

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.


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