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Systems Operations Administrator I job in Washington at Olgoonik

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Systems Operations Administrator I at Olgoonik

Systems Operations Administrator I

Olgoonik Washington, DC Full-Time
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Olgoonik is an Equal Opportunity Employer - EEO AA M/F/Vet/Disability

Overview:

The Systems Operations Administrator reports to the Systems Operations Program Manager and performs specialized systems administrative functions in support of an enterprise integrated security management system and provides customer support services to system users, employees, and visitors.

Primary Responsibilities:

  • Process applicants for ID cards
  • Process ID card applications
  • Perform quality control checks
  • Process access control requests
  • Prepare system generated reports
  • Prepare status reports
  • Provide customer service support
  • Provide training
  • Update files
  • Identify and resolve basic ID card problems
  • Identify and resolve access control problems
  • Other duties as assigned

Supervisory Responsibilities:

There are no supervisory responsibilities associated with this position.

Education and/or Experience:

  • High School diploma or equivalent
  • 1 year of general customer service experience
  • Minimum 1 years of clerical and data entry experience

Knowledge, Skills, and Abilities:

  • Good working knowledge of Microsoft Windows Applications/Programs
  • Good oral and written communication skills
  • Ability to follow oral and written instructions
  • Ability to perform work with minimal supervision
  • Ability to establish and maintain effective working relationships

Certificates, Licenses, Registrations:

None required

Security Clearance:

SECRET Level Required

  • Must have a current US Government SECRET Personnel Security Clearance or be able to successfully complete a U.S. government administered Investigation.
  • Must be a U.S. Citizen.
  • Must also be able to maintain a US Government SECRET clearance.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is required to be able to occasionally stand; walk; sit; use hands and/or fingers to handle, or feel objects, tools or controls; operate office equipment, reach with hands and arms; climb stairs; balance; stoop; kneel; talk or hear; taste or smell. The employee must occasionally lift and or move up to 25 pounds.

Work Environment:

General office environment.

 

Recommended Skills

Customer Service
Clerical Works
Administration
Data Entry
Accounts Receivable Management Solutions
Quality Management
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Job ID: 5253

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