Icon hamburger
US
What job do you want?
Apply to this job.
Think you're the perfect candidate?
Apply Now
Thumsup

You’re being taken to an external site to apply.

Enter your email below to receive job recommendations for similar positions.
Default1

Patient Ambassador - Part-Time

Talentify Salem, VA Part-Time
$11.20/ hour
Apply Now

Sodexo is hiring a part-time Patient Ambassador at Lewis Gale Medical Center to work 2:00 PM - 7:00 PM weekends and holidays!


Job Overview:

The Patient Ambassador is responsible for providing nutritional care to patients by spending quality patient time assisting in menu selection when necessary, providing patient meal delivery and patient set-up with direct patient contact, receiving and processing phone orders as required, and identifying patients who have not ordered meals with the assistance of the tray tracking system. The Patient Ambassador makes meal rounds and collects survey information. They will update the food preference and nourishment information and relay pertinent information to the Clinical Dietitian or Supervisor. The general responsibilities of the position include those listed below, but Sodexo may identify other responsibilities of the position. These responsibilities may differ among accounts, depending on business necessities and client requirements.


General Responsibilities:

  • Introduces Room Service and explains diet order to new admissions.
  • Classifies patient as Room Service, Room Service with Assist or Chef Select.
  • Assists patients classified as Room Service with Assist.
  • Assists Registered Dietitians with 24-hour screening of new admissions.
  • Acts as liaison between Nursing and Dietary.
  • Prints Ambassador Report with patient name, room, diet and admission date.
  • Reviews report for patients advanced from NPO/Clear/Full diets.
  • Visits all newly admitted patients on advanced diets.
  • Introduces self as the unit’s Patient Ambassador and provides contact number/beeper.
  • Identifies current diet order and explains room service to new patient.
  • Explains times patient may call to obtain meal.
  • Explains, if needed, the availability of large print and Spanish menu.
  • Collaborates with nursing whether patient is: Room Service, Room Service with Assist or ChefSelect.
  • Documents, resolves or refers any complaints/concerns the patient and/or family members may have.
  • Conducts daily meal rounds.
  • Records patient, diet, room number and comments daily.
  • Notes when patient will be revisited if needed and why.
  • Daily check with unit rep on current room service status.
  • Conducts 2 test trays per week and meal rounds.
  • Works with managers/supervisors in Process Improvement projects.
  • Works with patient promotions as necessary.
  • Fills in as needed in diet office and kitchen.
  • Attends all allergy and foodborne illness in-service training.
  • Complies with all Sodexo HACCP policies and procedures.
  • Complies with all company safety and risk management policies and procedures.
  • Participates in regular safety meetings, safety training and hazard assessments.
  • Reports all accidents and injuries in a timely manner.
  • Attends training programs (classroom and virtual) as designated.
  • May perform other duties and responsibilities as assigned.


Job Qualifications:

Experience/Knowledge:

  • High School diploma, GED, or equivalent experience preferred.
  • No prior experience required.


Skills/Aptitude:

  • Presents self in a highly professional manner to others and understands that honesty and ethics are essential.
  • Ability to maintain a positive attitude.
  • Ability to communicate with co-workers and other departments with professionalism and respect.
  • Maintains a professional relationship with all coworkers, vendor representatives, supervisors,managers, customers, and client representatives.
  • Ability to use a computer.
  • Ability to provide clear directions and respond to employees.
  • Basic food-handling skills.


General Qualifications:

  • Willingness to be open to learning and growing.
  • Maturity of judgment and behavior.
  • Maintains high standards for work areas and appearance.
  • Maintains a positive attitude.
  • Ability to work a flexible schedule helpful.
  • Must comply with any dress code requirements.
  • Must be able to work nights, weekends and some holidays.
  • Attends work and shows up for scheduled shift on time with satisfactory regularity.


Physical Requirements:

  • Close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus, with or without corrective lenses.
  • Significant walking or other means of mobility.
  • Ability to work in a standing position for long periods of time (up to 8 hours).
  • Ability to reach, bend, stoop, push and/or pull, and frequently lift up to 35 pounds and occasionally lift/move 40 pounds.


Working Conditions:

  • Generally in an indoor setting; however, may supervise outside activities and events.
  • Varying schedule to include evenings, holidays, weekends and extended hours as business dictates.
  • While performing the duties of this job, the employee is primarily in a controlled, temperate environment; however, may be exposed to heat/cold during support of outside activities.
  • The noise level in the work environment is usually moderate to loud.




 

Recommended skills

Scheduling
Nursing
Professional Attitude
Decision Making
Injury
Trustworthy
Apply to this job.
Think you're the perfect candidate?
Apply Now

Help us improve CareerBuilder by providing feedback about this job: Report this job

Report this Job

Once a job has been reported, we will investigate it further. If you require a response, submit your question or concern to our Trust and Site Security Team

Job ID: 195391

CAREERBUILDER TIP

For your privacy and protection, when applying to a job online, never give your social security number to a prospective employer, provide credit card or bank account information, or perform any sort of monetary transaction. Learn more.

By applying to a job using CareerBuilder you are agreeing to comply with and be subject to the CareerBuilder Terms and Conditions for use of our website. To use our website, you must agree with the Terms and Conditions and both meet and comply with their provisions.