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- New York, NY
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Desktop - Trade Floor
Nesco Resource • New York, NY
Posted 10 days ago
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The successful candidate will join our client services team as a full-time System Engineer. The ideal candidate should have a minimum of 5 years of experience in the financial industry with a sound knowledge of core infrastructure technologies such as virtual desktop (preferably VMware View), Microsoft operating systems, Active Directory, Microsoft Exchange, scripting and excellent communication and documentation skills. The client services engineer will act as a Tier 3 engineering support for IT customer service.
End User Infrastructure
Primary support for VMWare VDI
Ensure ongoing evolution of the VDI platform to support business requirements and align with the corporate IT strategy
A good scripting knowledge of PowerShell required
Good knowledge with Application Virtualization and User profile management preferred
Evaluation, design and implementation of end user infrastructure as business needs arise
Backup support for other technologies managed by the UI team, such as Microsoft Exchange, Cisco Iron Port, SCCM 2012, Active Directory, DNS/DHCP etc.
Providing Level 3 administration and support for end-user and infrastructure
Conducting research, making recommendations on improving our computing infrastructure services
Manage the build of Standard operating systems to be deployed on Natixis computers using OSD
Proactive system analysis, monitoring and documentation
Implementing, managing, monitoring, and maintaining operating systems, hardware, application services, and server-based applications according to documented practices.
Developing, documenting, and maintaining policies, procedures and associated training plans for system administration and appropriate use.
Provide 24 x 7 production support for firm-wide systems.
The successful candidate will analyze and monitor the Client Services components as they are being tested through to their production rollout, to determine the best methodology to address performance, reliability, and redundancy issues.
The successful candidate will work with third-party vendors / professional services and in-house developers as necessary
The candidate will be required to compose and compile thorough documentation to enable ongoing administration and support of their respective systems and applications.
Security and Business Continuity
Well versed with security aspects and maintain and ensure our systems are up to par with the security industry standards
Maintain our disaster recovery systems and provide strategic ways to enhance these systems
Working knowledge of Symantec End point protection
- 5+ years' experience in overall IT
- VMware current certifications preferred
- Basic working knowledge with one or more of the following: MS Exchange, VDI, Citrix, Active Directory
- Excellent communication and documentation skills
- Preferred Bachelor's degree in Computer Science, MIS or a related field
Ability to prioritize and execute tasks in a high-pressure environment, make sound decisions in emergency situations.
Proven analytical and problem-solving abilities
Experience working in a team-oriented, collaborative environment.