The Transitional Care Coordinator is responsible for the planning, coordination, implementation of care, evaluation, and management of Wellington Regional Medical Center patients. This position serves as liaison for services of patients to physicians, administration, the community, and hospital staff. In addition, maintains a close relationship with the public relations department for services marketing. This position is also responsible for the planning, coordination, implementation, and evaluation of patient and family education related to the needs of the patient at the appropriate health literacy level. This includes providing staff education related to the provision of patient and family education, and multiple interdisciplinary activities to ensure a quality program. The Transitional Care Coordinator will assist with coordinating patient follow-up appointments to physician’s office or to outpatient services post discharge. Follow-up discharge calls will be made within 48 hours to assist with the patient’s transition to home. The Transitional Care Coordinator or a designee will also be available for questions and concerns regarding who patient will follow-up with regarding symptom management. The Transitional Care Coordinator, in collaboration with Quality department, may assume responsibility with monitoring patients in regards to obtaining documentation of core measures. The Transitional Care Coordinator demonstrates personal and professional responsibility, participates in creating an atmosphere of mutual trust, acceptance, recognition, and respect, and assumes responsibility for own professional development.
- Must be a Florida RN
- 2 to 3 years in a clinical setting working with patients;
- Experience in a care coordination and/or education position
- Transitional Care specialty training or course completion (or obtained within six months of employment)
- Experience working and communicating with all levels of health care workers, physicians, and administrative personnel
- Experience with a wide range of cultural, age, and educational diversities within a patient population
- Computer skills necessary with latest Microsoft technology