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Job Requirements of Guest Services Representative (PT & FT):
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Employment Type:
Full-Time
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Location:
Round Lake, IL (Onsite)
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Guest Services Representative (PT & FT)
Whether you are seeking to grow with new opportunities, work beside teammates that feel like family, or make a difference in the world, Marriott helps you live life to its fullest, no matter how you define it.
As a Guest Services Rep, you'll: Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key; Process all payment types such as room charges, cash, checks, debit, or credit; Process all check-outs including resolving any late and disputed charges; Answer, record, and process all guest calls, messages, requests, questions, or concerns; Complete designated cashier and closing reports in the computer system.
Unmatched opportunities await you!
Recommended Skills
- Customer Service
- Computer Literacy
- Scheduling (Project Management)
- Listening
- Interpersonal Skills
- Linguistics
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Job ID: 3867225600-394-0768
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