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  • Dallas, TX

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Desktop Engineer - San Antonio, TX; Dallas, TX; or Tampa, FL

UnitedHealth Group • Dallas, TX

Posted 6 days ago

Job Snapshot

Full-Time
Healthcare - Health Services
Information Technology
1

Applicant

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Job Description

Position Description:

 



You dream of a great career with a great company - where you can make an impact and help people.  We dream of giving you the opportunity to do just this.  And with the incredible growth of our business, it’s a dream that definitely can come true. Already one of the world’s leading Healthcare companies, UnitedHealth Group is restlessly pursuing new ways to operate our service centers, improve our service levels and help people lead healthier lives.  We live for the opportunity to make a difference and right now, we are living it up.


This opportunity is with one of our most exciting business areas: Optum - a growing part of our family of companies that make UnitedHealth Group a Fortune 6 leader.


Optum helps nearly 60 million Americans live their lives to the fullest by educating them about their symptoms, conditions and treatments; helping them to navigate the system, finance their healthcare needs and stay on track with their health goals. No other business touches so many lives in such a positive way. And we do it all with every action focused on our shared values of Integrity, Compassion, Relationships, Innovation and Performance.


UnitedHealth Group is a company that's on the rise. We're expanding in multiple directions, across borders and, most of all, in the way we think. Here, innovation isn't about another gadget, it's about transforming the health care industry. Ready to make a difference? Make yourself at home with us and start doing your life's best work.

 

Positions in this function provide local technical support to UnitedHealth Groups computer user community. Includes installations, upgrades, computing problem resolution, diagnosis of issue severity, recovery and project implementation.


Primary Responsibilities:

  • Package and deploy software using SCCM and other deployment tools

  • Create and deploy images for endpoints

  • Provide patching and remediation to meet Optum security requirements

  • Troubleshoot and resolve Tier 3 desktop issues

  • Generate reports for management

Required Qualifications:

  • Bachelor's Degree (or higher) in the IT field or High School Diploma / GED 5+ years of experience in the IT field 


  • 3+ years of experience troubleshooting Microsoft Operating Systems


  • 3+ years of experience of imaging PC hardware


  • Experience with software deployment


  • Experience deploying patches and upgrades

Preferred Requirements:

  • Experience with image creation and deployment highly preferred


  • SCCM (System Center Configuration Manager) experience


  • PDQ Deploy experience


  • PowerShell and scripting experience

Technology Careers with Optum. Information and technology have amazing power to transform the health care industry and improve people's lives. This is where it's happening. This is where you'll help solve the problems that have never been solved. We're freeing information so it can be used safely and securely wherever it's needed. We're creating the very best ideas that can most easily be put into action to help our clients improve the quality of care and lower costs for millions. This is where the best and the brightest work together to make positive change a reality. This is the place to do your life's best work.



Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.


UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.


Keywords: Optum, Desktop Engineer, IT Desktop Specialist, Desktop Engineer Support
Job ID: 2551_749378_0
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