Skip navigation
Unable to save this job. Please try again later.

{msg}

Email this Job to Yourself or a Friend

To begin the application process, please enter your email address.

Company Contact Info

  • Rogers, AR

Already have an account?

Sign in to apply with your saved resumes.

New to CareerBuilder?

Don't have an account? Continue as a guest!

Sorry, we cannot save or unsave this job right now.

Report this Job

Trust and Site Security Team.

Don't miss out on new jobs!

Get the latest VP of Client Services Agency jobs in Rogers, AR delivered directly to your inbox. You can unsubscribe at any time.

Saving Your Job Alert

Job Alert Saved!

Could not save Job Alert!

You have too many Job Alerts!

This email address has reached the maximum of 5 email alerts. To create a new alert, you will need to log into your email and unsubscribe from at least one.

Sign Up

or   Sign In Here
Password Must Contain
• 
8 to 15 characters
• 
1 uppercase letter
• 
1 number or symbol
• 
1 lowercase letter
Cancel
Create an Account with CareerBuilder to save jobs & unlock these great features
See similar job titles and skills to help you make your next move
Upload a resume and become visible to Hiring Managers and Employers
Compare Salary Information to see where you stand amongst your peers
Easily Quick Apply to jobs with just one click!

Email Send Failed!

VP of Client Services Agency

ExecuNet • Rogers, AR

Posted 12 days ago

Job Snapshot

Full-Time
Other Great Industries
Marketing

Job Description

At our Company, we grow People, Brands, and Businesses! We are seeking a dedicated Vice President Client Services to be responsible for overseeing the P&L and managing the business operations function globally within the organization.  Leads a team who manages single or multiple large clients, as well as functional teams, focused on managing client results, contracts, pricing, profitability and overall execution of program goals. This position will also have a pivotal role in the design and management of client programs/contracts at retail chains nationwide.

Take this opportunity to join North America’s leading business solutions provider and build your career working with amazing people in a growing industry! Apply today!

What we offer:

  • Full-Time Benefits (Medical, Dental, Vision, Life)
  • 401(k) with company match
  • Training and Career Development
  • Generous Paid Time-Off 

Responsibilities:

  • Retain and grow client relationship.
  • Strategize and drive formal client program reviews; manage to all client/contract expectations.
  • Develop and manage client P&L versus budget; manage client revenue and gross margin forecasts; identify, plan and budget headcount and expenses required to meet growth plans.
  • Oversee Client Sales team (Sales leader and AE’s), as well as dedicated Account Services team (if applicable) to ensure that client business plans are executed.
  • Oversee management of staff priorities, workload balancing/utilization, employee recognition/rewards and routine staff professional development to keep turnover at a minimum and staff morale high.
  • Develop and implement business operating plans which formally identify additional business opportunities and specific ways to strengthen our service delivery with our clients.

Qualifications:

  • Bachelor's Degree required or equivalent experience
  • 10+ years of experience in sales and marketing, consumer packaged goods, or food brokerage organization
  • 5-10 years of successfully managing a P&L, budgeting and forecasting and managing client expectations either personally or through a team
  • Experience working with Vice President or Sales level and above positions
  • Experience in Brand Management, Customer Management, Category Management and Shopper Marketing a plus
  • Previous experience with managing 10+ direct reports; reporting directly to the VP or C-level executive

Responsibilities

The Company is one of North America’s leading sales and marketing agencies specializing in outsourced sales, merchandising, category management and marketing services to manufacturers, suppliers and producers of food products and consumer packaged goods. The Company services a variety of trade channels including grocery, mass merchandise, specialty, convenience, drug, dollar, club, hardware, consumer electronics and home centers. We bridge the gap between manufacturers and retailers, providing consumers access to the best products available in the marketplace today.

Position Summary

The VP Client Services is responsible for overseeing the P&L and managing the business operations function globally within the organization.  Leads a team who manages a single or multiple large clients as well as functional teams focused on managing client results, contracts, pricing, profitability and overall execution of program goals. Pivotal role in the design and management of client programs/contracts at retail chains nationwide.

Essential Job Duties and Responsibilities

Client Management

  • Retain and grow client relationship
  • Strategize and drive formal client program reviews; manage to all client/contract expectations
  • Oversee and drive for timely, accurate and efficient client reporting that offers ROI and field marketing intelligence that is valuable to clients
  • Develop and manage client P&L versus budget; manage client revenue and gross margin forecasts; identify, plan and budget headcount and expenses required to meet growth plans.

Team leadership

  • Oversee Client Sales team (Sales leader and AE’s), as well as dedicated Account Services team (if applicable) to ensure that client business plans are executed
  • Set expectations and interface closely with all stakeholders on the Executive Leadership Team on performance against execution goals
  • Set up and manage to service level agreements among the departments 
  • Build processes and infrastructure to enable scalable, profitable growth
  • Oversee management of staff priorities, workload balancing/utilization, employee recognition/rewards and routine staff professional development to keep turnover at a minimum and staff morale high

Business Development

  • Develop and implement business operating plans which formally identify additional business opportunities and specific ways to strengthen our service delivery with our clients.

Supervisory Responsibilities

Direct Reports

 Hires, retains, trains, coaches, guides, directs, and develops direct reports using company-wide processes, tools and resources

Indirect Reports

 May delegate work of others and provide guidance, direction and mentoring to indirect reports

Travel and/or Driving Requirements

  • Travel is an essential duty and function of this job. Driving is not an essential duty or function of this job. 
  • Travel up to  25%

Minimum Qualifications

Education Level: (Required) Bachelor's Degree  or equivalent experience                      

Field of Study/Area of Experience: 

  • 10+ years of experience in sales and marketing, consumer packaged goods, or food brokerage organization
  • 5-10 years successfully managing a P&L, budgeting and forecasting and managing client expectations either personally or through a team
  • Experience working with Vice President or Sales level and above positions
  • Experience in Brand Management, Customer Management, Category Management and Shopper Marketing a plus
  • Previous experience with managing 10+ direct reports; reporting directly to VP or C-level executive

Skills, Knowledge and Abilities

  • Ability to make oral presentations
  • Excellent written communication and verbal communication skills
  • Good interpersonal skills
  • Excellent customer service orientation
  • Ability to ensure a high level of service and quality is maintained
  • Ability to complete multiple duties with accuracy shifting from one to another with frequent interruptions and competing deadlines
  • Analytical and research Skills
  • Well-organized, detail-oriented, and able to handle a fast-paced work environment
  • Strong computer skills including proficiency with Microsoft Word, Excel, PowerPoint, Access, Outlook, and web-browsers
Job ID: 577763
Help us improve CareerBuilder by providing feedback about this job: Report this Job.
CAREERBUILDER TIP
For your privacy and protection, when applying to a job online, never give your social security number to a prospective employer, provide credit card or bank account information, or perform any sort of monetary transaction. Learn more.
By applying to a job using CareerBuilder you are agreeing to comply with and be subject to the CareerBuilder Terms and Conditions for use of our website. To use our website, you must agree with the Terms and Conditions and both meet and comply with their provisions.
Don't miss out on new jobs like this
Get the latest jobs delivered to your inbox. Unsubscribe at any time.

Saving Your Job Alert

Job Alert Created

Well, this is embarrassing. We are having trouble saving your search. You can try again or come back at a later time.

Maximum Email Alerts

This email address has reached the maximum of 5 email alerts. To create a new alert, you will need to log into your email and unsubscribe from at least one.