OmniPlus batch production support Systems Analyst provides comprehensive mix of skills in production support with detailed incident level analysis, problem definition, and recommended solution. As well as development, design, build and test of various technologies and application programs in accordance with a specified business need. These analysts work as part of a production support unit, and also communicate progress, technical issues and their resolution.
Key Duties & Responsibilities:
Monitor and provide support to workflows and provide expert knowledge on all workflow designs.
Monitor all alerts and escalate all issues for all procedures and systems.
Maintain logs of all issues and ensure resolutions according for all batch production processes.
Ability to analyze and resolve incidents quickly and accurately.
Handles complex operational tasks and recommends processing and technology changes
Analyzes complex performance and capacity issues with systems / applications software and/or application components.
Strong ability to work collaboratively with IT staff on development, troubleshooting, and other technical efforts
Performs software architecture and systems design
Create innovative solution to add value to existing process
Maintains knowledge of emerging technologies.
Ability to work effectively and accurately
Work with minimal supervision
Experis is an Equal Opportunity Employer (EOE/AA)
Attention Deficit Disorder (Add)
Component Based Software Engineering