Create a Job Alert.

Enter your email below to save this search and receive job recommendations for similar positions.
Thank you. We'll send jobs matching these to
You already suscribed to this job alert.
US
0 suggestions are available, use up and down arrow to navigate them
What job do you want?

USAA_Incident Manager job in San Antonio at The Accuro Group Inc

Create Job Alert.

Get similar jobs sent to your email

List of Jobs

Apply to this job.
Think you're the perfect candidate?
USAA_Incident Manager at The Accuro Group Inc

USAA_Incident Manager

The Accuro Group Inc San Antonio, TX Full Time
 Job Description:
•        Return to service calls.
•        Attending support calls.
•        Assisting in updating published Knowledge Base articles.
•        Coordinate with team leaders and editing and modification of content in knowledge articles being flagged by the Service Desk, Remote Support and all Level II teams.
•        ServiceNow or any ticketing tool experience.
•        Strong troubleshooting skills on OS, Applications, Browser issues.
•        Resolving incidents (Desktops, VMs, Laptops, OS , IE, Chrome.. but not limited to.)
•        Work with project and business analyst leads in order to develop and clarify in-depth technical requirements
 

Recommended Skills

  • Knowledge Base
  • Complex Problem Solving
  • Service Desk
  • Servicenow
  • Operating Systems
  • Level 2 Stocks
Apply to this job.
Think you're the perfect candidate?

Help us improve CareerBuilder by providing feedback about this job:

Job ID: 19-04885

CareerBuilder TIP

For your privacy and protection, when applying to a job online, never give your social security number to a prospective employer, provide credit card or bank account information, or perform any sort of monetary transaction. Learn more.

By applying to a job using CareerBuilder you are agreeing to comply with and be subject to the CareerBuilder Terms and Conditions for use of our website. To use our website, you must agree with the Terms and Conditions and both meet and comply with their provisions.