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Member Services Representative

ITAC Solutions, LLC Mountain Brook Part-Time
$17.00/ hour
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ITAC Solutions is looking for a part-time Member Services Representative for our client in the Birmingham, Alabama area!

What you’ll be doing (duties of this position):

Handling a high volume of inbound phone calls.

Resolving any customer questions or issues quickly and accurately, corresponding with clients, physicians and brokers.

Maintaining knowledge of products and services.

Opening and closing client accounts and updating information.

What you’ll need to be considered (requirements):

Ability to work one of the two shifts: 11:00 a.m. – 3:00 p.m. or 12:00 p.m. – 4:00 p.m.

Pharmaceutical knowledge or medical terminology is a plus.

Customer service experience, specifically call center experience is required.

Strong organizational skills and ability to implement detail into work duties.


Skills required

Customer Service
Telephone Consultations
Answer Question
Membership Policies


Salary Details

Based on Job Title, Location and Skills
Below Avg. Average Above Avg.

Career Path

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Member Services Representative
$17.00/ hour
Estimated Salary: $64K
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Job ID: BHJOB8234_23896


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Founded in Birmingham, Alabama in 2000 and initially focused on placing IT and Accounting professionals (hence the name "ITAC") in temporary/contract, contract to hire and direct hire positions with clients throughout the country.

ITAC has four offices (click here for our locations) led by a management team mostly comprised of owners in the business, built on decades of industry and corporate staffing experience. We're now also connecting professionals in fields like Engineering, Marketing, Human Resources and all those other roles that keep the wheels turning in every company (where phrases like "heavy lifting" and "sharp objects" only apply to copy paper and staples, respectively).

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