The Rowland Group has an immediate opening for a Sales Support Specialist with a growing industrial lighting client. The Specialist will be responsible for the support of sales staff with quotes, sourcing and crossing, communication with production, marketing, estimates/layouts team, and follow-ups between sales staff and customers.
Work closely with sales staff on open orders and quotes
Create Leads, Prospects, and quotes
Follow-up with purchasing on estimated ship dates
Follow-up with Assembly on build
Notify Customers of all changes in ETA immediately
Follow-up with Customer Service on open orders when necessary
Follow-up on pending Estimates/Layouts
Collect all information from customers for Layouts and Estimates to be completed
Answer incoming calls and emails generated by website and Customer Service inquiries
Send out price lists to customers on behalf of Sales staff
3+ years in a similar role
Bachelor’s degree is preferred
Experience in the industrial lighting industry is required
Excellent interpersonal skills to build and maintain effective relationships.
Strong organizational and follow up skills.
Good verbal and written communication skills
Internet and computer savvy
Experience in a fast-paced environment
The Rowland Group is an Equal Opportunity Employer. M/F/Disability/Vet 23992
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Job ID: BHJOB7650_23992
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