The Systems Engineer - Lead provides support to the Food Safety and Applied Nutrition (CFSAN), Food Applications Regulatory Management (FARM) project. This position supervises, coordinates and/or performs additions and changes to network hardware and operating systems, and attached devices; including investigation, analysis, recommendation, configuration, installation, and testing of new network hardware and software.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Essential duties and responsibilities include the following. Other duties may be assigned.
Responsible for the integration of CNI Core Competencies into daily functions, including: commitment to integrity, knowledge / quality of work, supporting financial goals of the company, initiative / motivation, cooperation / relationships, problem analysis / discretion, accomplishing goals through organization, positive oral / written communication skills, leadership abilities, commitment to Affirmative Action, reliability / dependability, flexibility and ownership / accountability of actions taken.
Leads a team that provides direct support in the day-to-day operations on network hardware and operating systems including the evaluation of system utilization, monitoring response time and primary support for detection and correction of operational problems.
Troubleshoots at the physical level of the network, working with network measurement hardware and software, as well as physical checking and testing of hardware devices at the logical level, working with communication protocols.
Participates in planning design, technical review and implementation for new network infrastructure hardware and network operating systems for voice and data communication networks.
Maintains network infrastructure standards including network communication protocols such as TCP/IP.
Provides technical consultation, training and support to IT staff.
Diagnoses and resolves complex communication problems.
Responsible for aiding in own self-development by being available and receptive to all training made available by the company.
Plans daily activities within the guidelines of company policy, job description and supervisor’s instruction in such a way as to maximize personal output.
Responsible for keeping own immediate work area in a neat and orderly condition to ensure safety of self and coworkers. Will report any unsafe conditions and/or practices to the appropriate supervisor and human resources. Will immediately correct any unsafe conditions to the best of own ability.
EDUCATION / EXPERIENCE
Bachelor's degree in Computer Science or a related field and a minimum of ten (10) years’ of systems engineering experience, or equivalent combination of education / experience. Experience with storage related hardware and software preferred.
CERTIFICATES, LICENSES, REGISTRATION
JOB SPECIFIC KNOWLEDGE / SKILLS / ABILITIES
Expert knowledge applying security to systems via all System Engineering technical and management processes
Knowledge in requirements analysis, risk management, configuration management and verification, backups and infrastructure, process documentation, and backup architecture management
Expert knowledge of technical area and testing to assess interrelated requirements and impacts
Knowledge of professional and programmatic engineering that includes cyber theories, principles, practices and techniques
Knowledgeable of hardware and software capabilities and limitations supporting a functional system
Excellent customer service attitude, communication skills (written and verbal), and interpersonal skills
Excellent organizational and time management skills
Excellent analytical and problem-solving skills
Ability to leverage knowledge in order to develop integrated and technical risk assessments required to analyze very complex interdisciplinary problems
Ability to help identify, quantify and facilitate development of risk mitigation strategies for cyber related issues
Ability to comply with established policies, directives, and guidelines
Ability to provide recommendations for security changes, system acquisitions, technical solutions, and lifecycle management
Ability to support mission critical/high uptime systems
Ability to develop and document operational processes
Ability to be flexible and adapt to any given situation
Ability to perform multiple tasks concurrently
Ability to make timely and sound decisions
Ability to project a professional image in all interactions with clients, vendors, and staff required
Ability to maintain a thorough understanding of the customer's mission
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference and volume. Ability to apply concepts of basic algebra and geometry.
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
SPECIAL PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job. Work is primarily performed in an office environment. Regularly required to sit. Regularly required use hands to finger, handle, or feel, reach with hands and arms to handle objects and operate tools, computer, and/or controls. Required to speak and hear. Occasionally required to stand, walk and stoop, kneel, crouch, or crawl. Must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, depth perception, and ability to adjust focus. Exposed to general office noise with computers printers and light traffic.
Complex Problem Solving