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Bilingual Customer Service Representative

RemX Specialty Staffing Fort Washington Full-Time
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RemX has partnered with a large company in Fort Washington, PA to assist in their search for a Bilingual (Spanish/English) Customer Service Representative. This would be a contract-to-hire opportunity with multiple daytime and evening shifts available. Qualified candidates please submit your resume for immediate consideration.

 Bilingual Customer Service Representative Job Description:

  • Provides a positive customer experience via phone, chat or email. Average calls can vary between 50-80 per day, based on time of year.
  • Provide customer service to Spanish speaking customers (30% of the time)
  • Builds a valuable relationship with customers by providing ongoing support to ensure they are able to reach their goals.
  • Share product knowledge with customers and recommend other products or services when applicable
  • Willing to assist customers with customer service needs, such as website navigation, changes to a customer’s account information, editing of orders, missing item resolution, exchanges, etc. in order to provide first call resolution.

Bilingual Customer Service Representative Requirements:

  • Fluency with both English and Spanish
  • At least 1 year of customer service experience
  • High school diploma or equivalent
  • Capable of navigating multiple resources at one time to assist with customer concerns
  • Able to professionally correspond with customers via verbal and written communication

Skills required

Customer Service
Operate Cash Register
Identify Customer Need
Resolve Customer Issue
Retention Management
Help Customer


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Bilingual Customer Service Representative
Sales Representative
Estimated Salary: $64K
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Job ID: 466160


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RemX Specialty Staffing is your single source for professional staffing and recruitment. We are comprised of 6 subdivisions: RemX Financial Staffing, RemX IT Staffing, RemX OfficeStaff, RemX Engineering, RemX Scientific, and Project Solvers (Fashion/design). We understand what it takes to match job seekers with great positions that fit their skills, interests, and goals, and we are able to provide cost-effective staffing solutions to help businesses reduce workforce costs and staff those hard to fill positions. With our industry-leading expertise and “white glove” service, we always deliver results and satisfaction.

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