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  • Cherokee Village, AR

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Customer Service Representative

Waste Connections Inc • Cherokee Village, AR

Posted 26 days ago

Job Snapshot

Full-Time
Other Great Industries
Other

Job Description

Job Title

Customer Service Representative



Employee Type

Employee

Requisition Primary Location

Cherokee Village, Arkansas

Job Description

We are looking for a High Energy Customer Service Representative to join the team at our Hauling location in Ash Flat, Arkansas.

DUTIES AND RESPONSIBILITIES:

  • Work in conjunction with other departments to resolve customer disputes & demonstrate the ability to become proficient in the use of proprietary operational systems.
  • Fills out contract forms, determines charges for service requested, collects deposits, prepares change of address records and issues discontinuance orders.
  • Demonstrate effective use of software applications, at a minimum MS Word and Excel proficient.
  • Delivers services to customers in a manner that promotes goodwill. Interacts with customers and Waste Connections employees to determine service requirements and resolve problems or complaints.
  • Work in a fast paced, cooperative, high call volume environment.
  • A typical schedule for this position is Monday-Friday, with an occasional Saturday as needed.

REQUIREMENTS:

  • This position requires excellent oral and written communication skills.
  • 2 years of Customer Service experience in a high call volume atmosphere.
  • Experience with MS Word, Excel, and Email preferred. Typing and 10-key skills are required.
  • Excellent organization and communication skills.
  • Ability to analyze and solve problems. Gather data, compile information, and prepare reports.

Apply today and Connect with Your Future!

We offer excellent Family benefits including: medical, dental, vision, flexible spending account, long term disability, life insurance, 401K retirement.

Waste Connections is an Affirmative Action/Equal Opportunity Employer (Minority/Female/Disabled/Veteran) 





Job Requirements:

Education:

Language: 

Certification(s):

Competencies:

Responsibilities:

Skills:

Job ID: R-18469
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