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Company Contact Info

  • Freeport, NY 11520
  • Kerrie Corrigan

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Customer Service Representative - Freeport, NY

Kelly Services • Freeport, NY

Posted 2 months ago

Job Snapshot

Travel - None
$17.00 - $18.00/Hour
$17.00-$18.00 Per Hour
Other Great Industries
Customer Service

Job Description

Customer Service Representative - Freeport, NY Our valued client located in Freeport, NY, is seeking experienced Customer Service Representatives to join their growing team. Our client is an HVAC company, specializing in HVAC/R maintenance, repair, and replacement nationally. Salary is $17-18/hr dependent upon experience, and standard hours are 8am -5pm, requiring 2 late nights per month, in addition to 2 weekend shifts per month as well. This opportunity is a temp to perm, that offers a generous benefits package once permanent. Responsibilities: - Communicating and coordinating with clients, vendor offices, and field technicians via phone and email, dispatching - Tracking and monitoring progress of clients- jobs and projects, from start to completion, - Documenting communications, status updates, and other details in job files and client systems, - Flagging and escalating client issues for urgent response, as needed, and - Handling all of the above in a fast-paced and deadline-oriented environment Qualifications: - Strong customer service experience - Attention to detail - Ability to work in a fast paced environment - Strong multi-tasking ability •* Apply now for immediate consideration, or refer a friend** .
Job ID: US4350KC_27640527
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