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Company Contact Info
- Temple, TX
- Vanessa Bacorn
- Phone: 5122576946
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Medical Call Center/ Collector
Aerotek • Temple, TX
Posted 1 month ago
customer service health-care
This is a Collector position within the hospital revenue cycle team. The primary purpose of this position is to collect payments from various insurance (payer) sources. The hospital sees patients that receive benefits from various types of insurances such as; government medicaid, medicare, private payer, HMO, etc.
They will do a mix of phone work and online inquiries. Multi-tasking and toggling through multiple screens is a big part of this job.
This is a production based role and the collectors will need to resolve account balances to get claims paid. They will be completing administrative duties as well as outbound call center type work.
The Collector I, under general supervision and according to established procedures, performs collection activities for assigned accounts. The Collector I contacts patients and insurance company representatives by telephone or through correspondence to check the status of claims, obtains insurance information, processes accounts for write-off, checks on interim billings, and counsels patients on financial arrangements. The Collector I also maintains collection files on the accounts receivable system by entering detailed records consisting of any pertinent information needed for collection follow-up. In addition, the Collector I communicates with collection affiliates and provides information to the Credit Bureau in solving payment difficulties.
We know that a company's success starts with its employees. We also know that an individual's success starts with the right career opportunity. As a Best of Staffing® Client and Talent leader, Aerotek's people-focused approach yields competitive advantage for our clients and rewarding careers for our contract employees. Since 1983, Aerotek has grown to become a leader in recruiting and staffing services. With more than 250 non-franchised offices, Aerotek's 8,000 internal employees serve more than 300,000 contract employees and 18,000 clients every year. Aerotek is an Allegis Group company, the global leader in talent solutions. Learn more at Aerotek.com.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 888-237-6835 or email accommodation@aerotek .com for other accommodation options. However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting. The Recruiter is the sole point of contact for questions about this position.