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CUSTOMER CARE ASSISTANT
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Department:Customer Services & Billing
Posted on:9/25/2020
Closing on:9/25/2020
Location:Civic Plaza
Summary
Customer Care Assistants provide professional and courteous customer assistance to the public related to water and sewer services, fees and billing.
Minimum Education and Experience
High School Diploma or GED, plus two (2) years of call center, records and billing experience or related customer service experience.
The following Work Key Scores are preferred: Applied Math (3) Reading for Information (4) or Workplace Documents (4) Graphic Literacy (4) or Locating Information (4) Experience such as described in the job description may substitute for education on a year for year basis.
Position Requirements
- Must have Passed the New Mexico Department of Workforce Solutions Typing Test at 25 Words Per Minute
- Possess a Valid New Mexico Driver's License or a Valid Driver's License from another State converted to New Mexico within 1 month
- Driving Record consistent with being issued an Authority Operator Permit by Risk Management
Preferred
- Bilingual Skills
Salary Range
$14.35 - $14.35 Hourly
Union
Clerical
Recommended skills
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