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  • Lincolnshire, IL 60069

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Business Analyst/Project Manager (100% Remote Opportunity)

Camping World and Good Sam • Lincolnshire, IL

Posted 12 days ago

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Job Description

Camping World Holdings is the leading outdoor and camping retailer, offering an extensive assortment of recreational vehicles for sale, RV and camping gear, RV maintenance and repair and the industry's broadest and deepest range of services, protection plans, products, and resources. Coupled with an unsurpassed portfolio of industry-leading brands including Gander Outdoors, Good Sam, Overton's, The House and Windward/W82, Camping World Holdings has become synonymous with outdoor experiences.

We are currently looking for a Business Analyst/Project Manager to join a high-profile digital development team, where your opinions, ideas, and efforts will make a huge difference for our customers. This role is 100% remote.

This role is for someone who is technically savvy, but with a strong business acumen. You are responsible for ensuring our website's user experience is fully realized. You must possess a mastery of organization, planning, and project management. The ideal candidate will be able to identify opportunities and promote solutions that connect to the larger organizational strategy, not just see a quick remedy.


* Use Google Analytics and other analytical tools to constantly assess website traffic and track quality assurance metrics.
* Identify trends or poorly performing areas of the website and recommend solutions, methods and tools to improve or enhance the user experience.
* Ability to influence others to move recommendations from concept to new functionality.
* Monitor customer support channels for potential threats to the customer experience and turn issues into JIRA Support tickets.


* Proven experience in gathering requirements and testing.
* Advanced knowledge in software development processes.
* Experience with JIRA, Google Analytics, Power BI and HotJar a plus, but not required.
* Proven ability to analyze and improve processes, measure results, and achieve goals.
* Strong analytical and technical skills along with proven negotiation skills.
* Experience in assessing customers, markets, and industry trends.

We promote a drug-free work environment. Competitive pay, based on experience.

We don't just accept diversity - we support it, celebrate it and thrive on it for the benefit of our associates, our customers and our company. We are proud to be an equal opportunity workplace where we strive to think outside - and not simply check - the box.

Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled
Job ID: 5000311673606
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