Skip navigation
Unable to save this job. Please try again later.


Email this Job to Yourself or a Friend

To begin the application process, please enter your email address.

Company Contact Info

  • Cheyenne, WY

Already have an account?

Sign in to apply with your saved resumes.

New to CareerBuilder?

Don't have an account? Continue as a guest!

Sorry, we cannot save or unsave this job right now.

Report this Job

Trust and Site Security Team.

Don't miss out on new jobs!

Get the latest Member Service Representative jobs in Cheyenne, WY delivered directly to your inbox. You can unsubscribe at any time.

Saving Your Job Alert

Job Alert Saved!

Could not save Job Alert!

You have too many Job Alerts!

This email address has reached the maximum of 5 email alerts. To create a new alert, you will need to log into your email and unsubscribe from at least one.

Sign Up

or   Sign In Here
Password Must Contain
8 to 15 characters
1 uppercase letter
1 number or symbol
1 lowercase letter
Create an Account with CareerBuilder to save jobs & unlock these great features
See similar job titles and skills to help you make your next move
Upload a resume and become visible to Hiring Managers and Employers
Compare Salary Information to see where you stand amongst your peers
Easily Quick Apply to jobs with just one click!

Email Send Failed!

FT Member Service Representative 1-18th St. Branch

Cheyenne, WY

Posted 1 month ago

Job Snapshot

Travel - Negligible
Experience - Greater than 15 years
Degree - High School
Banking - Financial Services, Other Great Industries
Banking, Customer Service, Finance

Job Description

The MSR 1 position exists in all branches having a cash operation. Under general supervision, MSRs perform a wide variety of duties related to handling member transactions including but not limited to; receiving and disbursing funds, posting deposits and loan / VISA payments, making account transfers, redeeming bonds, issuing travelers checks and money orders, making cash advances, recommending other products and services, account maintenance, handling member inquiries, and performing all types of withdrawals. MSRs maintain records of various sale transactions such as; traveler's checks, money orders, cash advances, and balance a daily cash drawer. MSRs ensure member transactions are processed in an accurate and timely manner to ensure that Credit Union member service objectives are achieved. Cross-sells all other products and services to include MFS (Investment Services), First Mortgages and AutoLand (auto loans).The value the MSR position adds to the organization is it allows for in-person, personalized service and provides opportunities to conduct needs-based sales using referrals for other Credit Union products and services that support various production goals.


  • Performs various duties including; receiving and disbursing funds, posting deposits and loan payments, transfers, bonds, travelers checks, money orders, cash advances, and all types of withdrawals (cash and checks).
  • Performs a wide variety of account maintenance such as; change of address, and name change.
  • Recommends other products and services appropriately with each member transaction.
  • Required to complete monthly compliance training and all other credit union training offered to MSRs.
  • Balances cash drawer.
  • Supports and participates in continuous improvement activities.
  • Represents the Credit Union in a positive and professional manner.
  • Other related duties as assigned.


  • 6 months of cash handling experience is required. 12 months prior MSR experience is preferred.
  • Knowledge of cash handling and negotiable items.
  • Knowledge of BSA, Regulation CC, D, E and all other pertinent regulations is preferred.
  • Demonstrated ability to operate office machines to include; copier, I0-key and PC.
  • Demonstrated ability to follow written and verbal instructions.
  • Basic math skills (adding cash).
  • Excellent verbal / written communication, problem solving, member service, and organizational skills. Attention to detail.
  • Must present a professional demeanor
  • Computer Literate
  • Must be able to lift up to 40 lbs (cash drawer / coin), bend, stand and stoop.
Job ID: 777/832
Help us improve CareerBuilder by providing feedback about this job: Report this Job.
For your privacy and protection, when applying to a job online, never give your social security number to a prospective employer, provide credit card or bank account information, or perform any sort of monetary transaction. Learn more.
By applying to a job using CareerBuilder you are agreeing to comply with and be subject to the CareerBuilder Terms and Conditions for use of our website. To use our website, you must agree with the Terms and Conditions and both meet and comply with their provisions.
Don't miss out on new jobs like this
Get the latest jobs delivered to your inbox. Unsubscribe at any time.

Saving Your Job Alert

Job Alert Created

Well, this is embarrassing. We are having trouble saving your search. You can try again or come back at a later time.

Maximum Email Alerts

This email address has reached the maximum of 5 email alerts. To create a new alert, you will need to log into your email and unsubscribe from at least one.