Fairmont Dallas, located in the Arts District of downtown Dallas, offers 545 elegant guestrooms and suites, with over 73,000 square feet of flexible meeting space. For over 50 years, Fairmont Dallas has been the setting for countless civic, social cultural, convention and corporate events, setting the stage for countless memories.
Executive Meeting Manager
Responsible for providing an outstanding and memorable experience to our small groups during their program. Building relationships with clients, direct sales efforts, follow-up and proper sales administration are crucial to succeeding in this position.
What you will be doing:
+ Exceed/meet goals established by Director of Group Sales and Director of Sales and Marketing, e.g., room nights, rate, F&B, and prospect calls
+ Follow-up on all leads and correspondence in a timely manner
+ Coordinate with Sales and CS on groups involving rooms and Banquet revenue to optimize space
+ Cultivate and maintain an active prospect funnel
+ Verify all pertinent information is maintained in CRM (Customer Relationship Management) application
+ Approach all guests and employees in a friendly, service-oriented manner
+ Attend departmental meetings as required
+ Other duties as required
Your experience and skills include:
+ A 4-year college degree preferred but not required
+ 2+ years of related experience or at least 3-years of progressive related experience
+ Proficiency in written and verbal communication
+ Ability to thrive in a high-paced environment
+ Ability to suggestively sell
+ Previous guest relations training
+ Exert physical effort in transporting copier/ computer paper.
+ Endure various physical movements throughout the work area.
+ Reach 1-2 feet.
+ Remain in stationary position for 4 to 6 hours throughout work shift.
+ Satisfactorily communicate with guests, management and co-workers to their understanding.
Visa Requirements: Must be legally eligible to work in the United States. The hotel is unable to assist candidates in obtaining work authorization documents.
Whats in it for you:
+ Paid time off
+ Medical, Dental and Vision Insurance, 401K
+ Complimentary Shift Meal
+ Employee benefit card offering discounted rates in Accor worldwide
+ Learning programs through our Academy designed to sharpen your skills
+ Ability to make a difference through our Corporate Social Responsibility activities, such as Planet 21
+ Career development opportunities with national and international promotion opportunities
- Catering Activity And Reception Organisation
- Direct Selling
- Customer Relationship Management