0 suggestions are available, use up and down arrow to navigate them
What job do you want?

Dunkin Donuts Team Leader job in Bristol at GPM Investments

Create Job Alert.

Get similar jobs sent to your email

List of Jobs

Apply to this job.
Think you're the perfect candidate?
Dunkin Donuts Team Leader at GPM Investments

Dunkin Donuts Team Leader

GPM Investments Bristol, VA (On Site) Full-Time


Shift Leaders are responsible for coaching Crew Members throughout their shift to execute Dunkin Donuts operational standards and deliver a great guest experience.

Responsibilities Include:

* Team Environment - Talk employees into, through, and out of position on each shift, communicating responsibilities, providing feedback, and recognizing achievements in a respectful manner.
* Deploy team members appropriately to meet guests needs and service standards throughout shift.
* Support training of Crew Members as directed by Restaurant Manager or Assistant Manager.
* Communicate goals and hold team members accountable for performance during shift.
* Operations Excellence for Guest Satisfaction - Hold guests as highest priority and role model exceptional guest service.
* Drive sense of urgency through Crew Members to satisfy guests needs and resolve problems.
* Reinforce the use of systems, tools, and procedures throughout shift, while taking appropriate steps to correct deficiencies.
* Monitor team performance to ensure quality, service, and cleanliness standards are met throughout shift.
* Complete all required training including ServSafe certification.
* Profitability - Ensure restaurant standards and marketing initiatives are properly executed during shift.
* Follow all systems and processes to control labor costs, food costs, and cash throughout shift.
* Monitor and ensure Crew Members comply with all policies and procedures related to cleanliness, food safety, and restaurant safety and security during shift.
* Report equipment issues, provide Crew Member performance feedback, and discuss other restaurant opportunities with Restaurant Manager.
* Comply with all restaurant, Brand, and franchisee policies.



* 18+ years or older
* Restaurant, retail, or supervisory experience preferred
* Ability to read, write, speak, and understand English
* Basic math skills (addition, subtraction, division, and multiplication)

This Dunkin' Donuts restaurant is independently owned and operated under a franchise granted by DD Franchising LLC.You are applying for work with a franchisee of Dunkin' Donuts, not Dunkin' Brands, Inc., Dunkin' Donuts or any of their affiliates. Any information you submit will be provided solely to the franchisee. If hired, the franchisee will be your only employer. Franchisees are independent business owners who are solely responsible for their own employees and set their own wage and benefit programs that can vary among franchisees.

Recommended Skills

  • Communication
  • English
  • Food Safety
  • Mathematics
  • Problem Solving
  • Retailing
Apply to this job.
Think you're the perfect candidate?

Help us improve CareerBuilder by providing feedback about this job:

Job ID: 2436266190

CareerBuilder TIP

For your privacy and protection, when applying to a job online, never give your social security number to a prospective employer, provide credit card or bank account information, or perform any sort of monetary transaction. Learn more.

By applying to a job using CareerBuilder you are agreeing to comply with and be subject to the CareerBuilder Terms and Conditions for use of our website. To use our website, you must agree with the Terms and Conditions and both meet and comply with their provisions.